Account Representative (Inside Sales)

Ingram Micro; Buffalo (NY); Hybrid; USD 44,500 - 75,600; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Parental leave

401(k) plan with company match

Short-term disability

Long-term disability

Basic life insurance

Wellbeing benefits

Job summary

Ingram Micro Inc. is hiring 20+ Account Representatives to own and grow a portfolio of reseller accounts, driving revenue and delivering exceptional customer experiences.

You’ll be a trusted escalation point for customers, partnering with internal teams to meet targets and expand product adoption. You will engage in quoting, follow-ups, and closing opportunities, with a hybrid onsite schedule and base pay plus commission.

Qualifications

• 2+ years of sales or customer service experience (any industry).
• OR 1+ year of experience in technology, distribution, or related field.
• High school diploma or equivalent required (Bachelor’s degree preferred).
• Basic proficiency in Microsoft Excel and Word.

Responsibilities

• Own and grow a portfolio of approximately 125 reseller accounts (mix of new and established).
• Build strong relationships and act as a primary point of contact and escalation.
• Spot and act on opportunities to increase revenue, margin, and product adoption.
• Drive day-to-day sales activity including quoting, follow-ups, and closing opportunities.
• Proactively engage customers to uncover new business needs and position solutions.
• Partner cross-functionally with internal teams and vendors to drive results.
• Prioritize effectively in a high-volume, fast-paced environment.
• Set clear expectations and follow through with urgency and accuracy.

Skills

Strong communication

Influence and persuasion

Customer-focused mindset

Fast-paced environment

Organizational skills

Collaboration across teams

Resilience and adaptability

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Excel

Microsoft Word

Job description

Compensation & Schedule

• Competitive base salary + quarterly uncapped commission (target ~30%)
• Commission guaranteed for your first quarter (ramp support from day 1)
• Hybrid schedule (3 days/week onsite)
• Candidates can be based in either Buffalo, NY or Scottsdale, AZ
• 2 schedule options available (ET):
• 9:30 AM – 6:30 PM
• 10:00 AM – 7:00 PM
• Schedule flexibility is strongly preferred

About The Role

Ready to break into sales or take your next step in a fast‑growing business? We’re hiring 20+ Account Representatives to help drive momentum and capture new opportunities across our reseller base. This is a high‑energy, customer‑facing role where you’ll own and grow a portfolio of accounts, drive revenue, and deliver an exceptional customer experience. You’ll serve as a trusted partner and escalation point for your customers—helping them succeed while making a direct impact on the business.

What You’ll Do

• Own and grow a portfolio of approximately 125 reseller accounts (mix of new and established)
• Build strong relationships and act as a primary point of contact and escalation
• Spot and act on opportunities to increase revenue, margin, and product adoption
• Drive day‑to‑day sales activity including quoting, follow‑ups, and closing opportunities
• Proactively engage customers to uncover new business needs and position solutions
• Partner cross‑functionally with internal teams and vendors to drive results
• Prioritize effectively in a high‑volume, fast‑paced environment
• Set clear expectations and follow through with urgency and accuracy

What Success Looks Like

• Consistently driving revenue and growth across your account base
• Building strong, trusted relationships with customers
• Managing multiple priorities while maintaining speed and accuracy
• Taking ownership and delivering results with minimal supervision

What We’re Looking For

We’re looking for someone who is proactive, resilient, and action‑oriented—someone who doesn’t wait for opportunities but goes after them. Key strengths include:

• Strong communication skills (written and verbal)
• Ability to influence and persuade customers and partners
• Customer‑focused mindset with a drive to deliver results
• Comfort working in a fast‑paced, high‑volume environment
• Strong organizational skills and ability to prioritize effectively
• Ability to collaborate and build relationships across teams
• Resilient and adaptable in a dynamic environment

Qualifications

• 2+ years of sales or customer service experience (any industry)
• OR 1+ year of experience in technology, distribution, or related field
• High school diploma or equivalent required (Bachelor’s degree preferred)
• Basic proficiency in Microsoft Excel and Word

Please be prepared to pass a drug test and successfully pass a pre‑employment (post‑offer) background check.

Benefits

U.S.‑based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short‑term and long‑term disability coverage, basic life insurance, and wellbeing benefits, among others.

Compensation Details

The typical base pay range for this role across the U.S. is USD 44,500.00 – 75,600.00 per year. These ranges reflect the potential annual base pay across the U.S. for all roles; the applicable base pay range will depend on the candidate’s primary work location, pay grade, and variable compensation plan. Individual base pay within each range depends on various factors, including complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time of hire. New hires starting base pay generally fall in the bottom half (between the minimum and midpoint) of a pay range.

Ready to Apply?

If you’re driven, customer‑focused, and ready to build a career in sales—we want to hear from you.

Equal Employment Opportunity Statement

Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.