Account Representative & Growth Specialist — Flexible Schedule

Madison Peterson - State Farm Agent; Creston (IA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Madison Peterson - State Farm Agent is seeking an Account Representative to support daily operations and customer success. You will grow the agency through meaningful relationships and serve as a liaison between customer needs and internal departments, proactively marketing relevant products and services.

You will help build a close-knit team, focus on outstanding service, and contribute to the agency's growth with a flexible schedule and ongoing training opportunities.

Qualifications

• Experience in sales preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.
• Willingness to obtain Property & Casualty license.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Customer relationship management

Marketing products

Communication skills

Active listening

Customer service

Team collaboration

Job description

Madison Peterson - State Farm Agent is seeking an Account Representative to support daily operations and customer success. You will grow the agency through meaningful relationships and serve as a liaison between customer needs and internal departments, proactively marketing relevant products and services.

You will help build a close-knit team, focus on outstanding service, and contribute to the agency's growth with a flexible schedule and ongoing training opportunities.