Insurance Account Associate | Client Care & Growth

Madison Peterson - State Farm Agent; Creston (IA); On-site; USD 38,000 - 54,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Flexible schedule

Opportunity for advancement

Paid time off

Training & development

Job summary

Madison Peterson - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success. You will manage client accounts, assist with policy changes, and proactively market relevant products and services to improve customer outcomes.

Join a close-knit team focused on service quality, work-life balance, and opportunities for advancement within a community-focused State Farm office.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organization

Attention to detail

Customer service

Communication skills

Job description

Madison Peterson - State Farm Agent is seeking an Account Associate to support daily operations and drive customer success. You will manage client accounts, assist with policy changes, and proactively market relevant products and services to improve customer outcomes.

Join a close-knit team focused on service quality, work-life balance, and opportunities for advancement within a community-focused State Farm office.