Account Representative — Growth‑Driven Insurance Team

Josh Murray State Farm; Asheboro (NC); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Simple IRA

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Paid time off

Training & development

Job summary

Joshua Murray - State Farm Agent is seeking an Account Representative to join a full-time team in Asheboro, NC. You will develop leads, set appointments, identify customer needs, and market products to meet those needs while building strong relationships with customers.

The role emphasizes customer service, effective communication, and a client-focused approach. Competitive compensation with growth opportunities and a supportive, coachable team culture is offered.

Qualifications

• Experience in sales, outside or inside, preferred.
• Strong customer relationship management is preferred.
• Excellent written and verbal communication, listening skills.

Responsibilities

• Develop leads, schedule appointments, identify customer needs, and market products and services to meet those needs.
• Establish customer relationships and follow up with customers as needed.
• Provide prompt, accurate, and friendly customer service for product availability, coverages, billing, and policy changes.
• Promote long-lasting customer relations and satisfaction.

Skills

Sales experience

Customer relationships

Communication skills

Customer service

Coachable

Lead generation

Job description

Account Representative - State Farm Agent Team Member

Full Time in Asheboro - NC

• Simple IRA
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY
I opened my agency in 2024 and currently lead a growing team of two. Before becoming a State Farm agent, I worked in software sales. I'm a graduate of the University of Florida and the University of Missouri–St. Louis, and as a father of four, family is at the center of everything I do.

Giving back to our community is important to me. I'm an active member of the local Chamber of Commerce, proudly support the local minor league baseball team, the Zoo Keepers, and enjoy sponsoring youth sports and community events.

Our agency offers health benefits, a Simple IRA, licensing reimbursement, professional development and coaching, a flexible work environment, cash bonuses, PTO incentives based on performance, and excellent opportunities for growth and advancement.

Our culture is close-knit, family-oriented, and competitive. I'm looking for someone who is coachable, driven, and enjoys working with people. If you're gritty, accountable, and ready to grow with a supportive team, we'd love to meet you.

ROLE DESCRIPTION

As an Account Representative for Joshua Murray - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES

• Develop leads, schedule appointments, identify customer needs, and market products and services to help meet those needs.
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding product availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred.
• Experience in managing customer relationships preferred.
• Interest in marketing products and services based on customer needs.
• Communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to customers.

Compensation $55,000.00 - $75,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.