Account Representative- Domestics

S3 AeroDefense LLC; Glendale (WI); On-site; USD 50,000 - 80,000; Full time

Job summary

S3 AeroDefense LLC in Glendale, Wisconsin is seeking a Customer Accounts Specialist to maintain and grow assigned customer accounts. You will communicate with customers daily, coordinate quotes, and collaborate with internal teams to prepare quotations.

Ideal candidates have sales or account management experience, excellent written and verbal communication, and strong organizational skills. A bachelor's degree is preferred, with 5–7 years of related experience.

Qualifications

• Sales or account management experience required.
• Excellent communication skills, verbal and written.
• Highly organized with attention to detail.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Communicate with customers by phone, fax, and email daily
• Prioritize customer requirements and enter into system
• Attach customer original documents to sales quotes
• Coordinate with Research to obtain vendor bids
• Quote customer on daily requirements
• Follow up with customer on quotations
• Coordinate customer quotation with internal departments
• Develop understanding of customer product demands and trends
• Build customer relationships to maintain and develop additional business
• Complete tasks by Sales Manager

Skills

Sales experience

Account management

Strong communication

Organization

Windows/MS Word/Excel

Bachelor's degree

Foreign language skills

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Job description

Description

Purpose of the Job: Maintain and grow assigned customer accounts.

Reports to: Customer Service Manager

Duties and Responsibilities:

• Communicate with customers by phone, fax, and email daily
• Prioritize customer requirements and enter into system
• Attach customer original documents to sales quotes
• Coordinate and collaborate with Research to obtain vendor bids
• Quote customer on daily requirements
• Follow up with customer on quotations
• Coordinate customer quotation with internal departments, including Research, Accounting, and Quality
• Develop an understanding of customer’s product demands and trends
• Build customer relationship to maintain and develop additional business
• Complete tasks given by Sales Manager

Requirements

• Positive attitude and attention to detail
• Excellent communication skills, both verbal and written
• Highly motivated, energetic, and success oriented
• Courteous, tactful, and possess excellent interpersonal and relationship building skills
• Must be highly organized and detail-oriented with the ability to work well under pressure
• Sales or account management experience required
• Proficient in Windows environment, including Microsoft Word, Excel
• Bachelor's degree and/or 5-7 years related experience
• Foreign language skills required

Training:

• Pentagon Basics
• Export & ITAR compliance
• Aerospace Industry Quality Training (Which includes QMS training, FAA 00 56, Traceability, 8130-3 documents, PAH’s, ESD, Suspected unapproved Parts, Shelf Life/LLP’s, AD’s, ATA Spec 300, PMA Parts, Direct Ship Authority, Repair Stations and Standard Terminology.
• 90 Day Probation OJT (Includes, Return