Account Representative

Joseph T. Ryerson & Son, Inc; New Orleans (LA); On-site; USD 50,000 - 70,000; Full time

Job summary

Joseph T. Ryerson & Son, Inc in New Orleans is seeking a dedicated Account Representative to enhance customer satisfaction and drive revenue growth. This fully-onsite role involves processing orders, establishing client relationships, and executing account development plans.

The ideal candidate has a bachelor's degree, experienced in industrial sales, and a strong grasp of fabrication processes. Join a company committed to excellence and customer service in the metals industry.

Qualifications

• Bachelor's degree preferred.
• Proven experience in industrial or manufacturing sales.
• Strong understanding of fabrication processes like welding and machining.

Responsibilities

• Processes customer orders and makes sales calls.
• Builds territory/account approach and monitors resources.
• Works with departments to execute account development plans.

Skills

Communication skills

Negotiation skills

Presentation skills

Understanding of fabrication processes

Education

Bachelor's degree

Tools

CRM systems

Microsoft Office Suite

Job description

Summary

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

As an Account Representative, you will play a crucial role in delivering outstanding customer support to address and resolve customer needs effectively. Your responsibilities will drive revenue growth by identifying opportunities to enhance customer satisfaction. This is a fully-onsite position. Candidates must be able to work Monday through Friday at one of the following locations: Birmingham, Alabama; Mobile, Alabama; Jacksonville, Florida; New Orleans, Louisana; or Norcross, Georgia.

Roles and Responsibilities

• Processes customer orders, makes sales calls, and works to establish relationships with customers
• Continues to build territory/account approach and monitor resources
• Works with different departments to execute account development plans
• Prioritizes concurrent customers' demands and provides satisfactory service to all
• Balances concurrent requests for assistance from internal and external customers for customer service issues
• Tasks must be completed with speed and accuracy
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

• Bachelor's degree preferred
• Proven experience in industrial or manufacturing sales; metal fabrication experience preferred
• Strong understanding of fabrication process such as welding, cutting, forming, machining, and assembly
• Ability to read and interpret technical drawings and blueprints
• Excellent communication, negotiation, and presentation skills
• Proficiency with CRM systems and Microsoft Office Suite
• Valid driver's license and willingness to travel to client sites

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.