Account Representative

Ryerson; Indianapolis (IN); On-site; USD 50,000 - 65,000; Full time

Job summary

Ryerson in Indianapolis is looking for an Account Representative to enhance customer satisfaction and drive revenue growth. The ideal candidate will have a Bachelor's degree and 1-3 years of sales experience, preferably in the metal industry. Responsibilities include processing orders, making sales calls, and maintaining customer relationships.

The position demands strong communication skills and proficiency in Microsoft applications. Join our dynamic team at Ryerson, where your contributions will be valued and your career supported.

Qualifications

• 1-3 years of sales or related experience.
• Experience in the metal industry is preferred.
• Positive attitude, competitive, goal-oriented.

Responsibilities

• Process customer orders and make sales calls.
• Establish relationships with customers.
• Execute account development plans with different departments.
• Prioritize concurrent demands from various customers.

Skills

Customer service

Sales

Communication skills

Microsoft Outlook

Microsoft Excel

Microsoft Word

SAP

Education

Bachelor's degree in business, sales and marketing, economics, or related fields

Job description

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused environment, ideal for advancing your career and making your mark in the metals industry.

As an Account Representative, you will play a crucial role in delivering outstanding customer support to address and resolve customer needs effectively. Your responsibilities will drive revenue growth by identifying opportunities to enhance customer satisfaction.

Roles And Responsibilities

• Processes customer orders, makes sales calls, and works to establish relationships with customers
• Continues to build territory/account approach and monitor resources
• Works with different departments to execute account development plans
• Prioritizes concurrent customers' demands and provides satisfactory service to all
• Balances concurrent requests for assistance from internal and external customers for customer service issues
• Tasks must be completed with speed and accuracy
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

• Bachelor’s degree preferred in business, sales and marketing, economics, or related fields
• 1-3 years of sales or related experience
• Experience in the Metal industry is preferred
• Proficiency in Microsoft applications (Outlook, Excel, Word)
• SAP Experience is a plus
• Excellent professional written, verbal, and interpersonal communication skills
• Positive attitude, competitive, goal-oriented, driven with a passion to excel

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.