Account Representative

Ryerson; Downers Grove (IL); Hybrid; USD 49,000 - 74,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401K with employer matching

Paid vacation, sick, and holidays

Telehealth and Wellness Programs

Sales incentive plan

Job summary

Ryerson, a leading provider of industrial metal products and services, is seeking an Account Representative in Downers Grove, IL. You will deliver outstanding customer support, process orders, and drive revenue growth by expanding relationships with customers.

Ideal candidates have 1–3 years sales experience, familiarity with Microsoft Office, and a proactive, result‑oriented attitude. Bachelor's degree preferred. We offer comprehensive benefits and a path for career development.

Qualifications

• Bachelor’s degree preferred in business, sales and marketing, economics, or related fields.
• 1–3 years of sales or related experience. Experience in the metal industry is preferred.
• Proficiency in Microsoft applications (Outlook, Excel, Word) and SAP experience is a plus.

Responsibilities

• Processes customer orders, makes sales calls, and establishes relationships with customers.
• Continues to build territory/account approach and monitor resources.
• Collaborates with departments to execute account development plans.
• Prioritizes concurrent customer demands and provides satisfactory service.
• Balances concurrent requests for assistance from internal and external customers.
• Performs duties with speed and accuracy.

Skills

Sales experience

Customer service

Communication skills

Education

Bachelor’s degree preferred in business or related fields

Tools

MS Office

SAP

Job description

Welcome to Ryerson, where exceptional career opportunities await. As a leading provider of industrial metal products and services since 1842, we are committed to excellence and best-in-class customer service. Join our team and be a part of a legacy of excellence, where your contributions will be valued, and your development supported. Ryerson offers a dynamic, quality-focused, environment, ideal for advancing your career and making your mark in the metals industry.

As an Account Representative, you will play a crucial role in delivering outstanding customer support to address and resolve customer needs effectively. Your responsibilities will drive revenue growth by identifying opportunities to enhance customer satisfaction.

Roles and Responsibilities

• Processes customer orders, makes sales calls, and works to establish relationships with customers
• Continues to build territory/account approach and monitor resources
• Works with different departments to execute account development plans
• Prioritizes concurrent customers' demands and provides satisfactory service to all
• Balances concurrent requests for assistance from internal and external customers for customer service issues
• Tasks must be completed with speed and accuracy
• All other duties as assigned or duties, responsibilities, and activities may change at any time with or without notice

Requirements

• Bachelor’s degree preferred in business, sales and marketing, economics, or related fields
• 1-3 years of sales or related experienceExperience in the Metal industry is preferred
• Proficiency in Microsoft applications (Outlook, Excel, Word)
• SAP Experience is a plus
• Excellent professional written, verbal, and interpersonal communication skills
• Positive attitude, competitive, goal-oriented, driven with a passion to excel

Base Salary: $49,261.48- $73,892.23 annually. A starting salary higher than $48,059.99 annually is based on a level of experience and education that significantly exceeds the minimum requirements and is commensurate with the compensation scale.

Ryerson offers eligible employees the following benefits:

• Medical, dental, and vision insurance programs
• Flexible spending accounts
• 401K plans with employer-matching contributions
• Paid vacation, sick, and holidays
• Short-term and Long-term disability insurance
• Telehealth and Wellness Programs
• Annual or Sales incentive plan where applicable

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex (including gender identity, sexual orientation or preference, and pregnancy), age, national origin, religion, disability or genetic information, marital status, status as a veteran, or any other federal, state or local protected class or artificial barrier.