Account Relationship Manager (ARM)

Keystone Cooperative, Inc.; Valparaiso (IN); Vor Ort; USD 45.000 - 65.000; Vollzeit

Zusammenfassung

Keystone Cooperative, Inc. is seeking an agricultural salesperson to manage customer accounts and drive sales growth across farming segments in Indiana. You will build deep customer relationships, interpret producer needs, and align Keystone products and services with their business goals.

Responsibilities include on-farm and remote outreach, account planning, and coordinating with internal teams to deliver value. Travel and independent decision-making are essential for success.

Qualifikationen

• This role requires 1-3 years of relevant ag sales experience.
• Understanding of crop production and agronomy basics.
• Strong written, verbal and interpersonal communication skills.
• Excellent organizational skills and ability to meet deadlines.
• Able to learn diverse product portfolios and maintain profitability.
• Strong analytical capabilities for data-driven decisions.
• Willingness to travel as needed.
• Proficient with MS Office and company software; able to learn new tools.

Aufgaben

• Develop and manage customer accounts to meet sales targets.
• Conduct on-farm calls, phone, text, or other formats to communicate Keystone offerings.
• Create and execute Customer Account Plans with regular reviews with Sales Lead and Regional Director.
• Maintain account records and sales activity in Keystone Connect.
• Coordinate with Location Manager and Operations on progress and issues.
• Collaborate with Grain, Agronomy, Energy, and Swine & Animal Nutrition teams on account development.
• Provide exceptional customer service and resolve issues promptly.

Kenntnisse

Ag sales experience

Crop production basics

Communication skills

Organizational skills

Analytical skills

MS Office

Travel willingness

Independent work

Ausbildung

Bachelor's in agriculture

Tools

MS Office

Keystone Connect

Jobbeschreibung

Job DescriptionOverview:

This position is responsible for communicating the value we bring to a customer and ensuring that those values are delivered and realized by our customers. This position delivers on Keystone's promise of being the farmer's trusted business partner. This includes being the primary resource for customers regarding current and future technologies via Keystone's Elite AGx and the Connect platform.

Duties and Responsibilities:

Include but are not limited to:Gain in-depth knowledge and insight of assigned customers' initiatives, goals, and strategies through regular interaction with all levels within the customer's operation, including understanding the producer's business drivers, strategy and buying practicesUtilize AGx, Connect and other tools to assist customers in interpreting information and make sound recommendationsAsk good questions to understand customer's strategy and adapt our offering to best fit the customer's goals.Ensure objectives and targets of the producers are met by the development of a Customer Account Plan. Incorporate regular review of plan with Sales Lead, Regional Director and Operational team to identify, evaluate and respond to key business issues of the accounts and provide ultimate service to the customerDetail, position and sell Keystone products and services during on-farm calls, telephone calls, text messaging and other formats to achieve communication style desired by customerSet and achieve sales volumes, profit margins and other goals for each assigned account.Maintain account and sales call records via Keystone Connect and Strategic Account Profile SheetsCommunicate with Location Manager and Operations daily on account progress, account service and potential issues or opportunities with assigned accounts. Cooperate with decision makers and operational individuals within different businesses (Grain, Agronomy, Energy and Swine & Animal Nutrition) on all account developmentsProvide customer service and act as one of the primary points of contact for customers, including resolving customer issues and complaintsDevelop work habits that create, build and support the go-to-market strategy within the organization. Adapt to and communicate changes in strategies to key stakeholders.

Skills and Qualifications:

1-3 years of relevant ag sales experienceBasic understanding of crop production, including basic agronomicsStrong written, verbal and interpersonal communication skills including the ability to build and maintain successful business relationshipsExcellent organizational skills and ability to work well within strict time frames, despite numerous interruptionsCapable of learning diverse product portfolios, margin expectations and deliver profitability to company and farmer-ownersStrong analytical skills and ability to accurately calculate informationAbility to work independently and make appropriate decisions.Must be willing to work hours necessary to be successful and travel as neededProficient with MS Office suite and company specific software. Ability to understand and utilize additional technological tools and resources.

Education and Experience

Bachelor's degree in an agricultural-related field is preferred; or a combination of education and/or experience