Account Receivable Representative

KU MedWest Ambulatory Surgery Center; Shawnee (KS); On-site; USD 38,000 - 54,000; Full time

Job summary

KU MedWest Ambulatory Surgery Center is seeking an Accounts Receivable Representative to ensure timely patient account follow-up and accurate AR reporting. You will coordinate with insurance payers to secure payments for surgical services and manage denials with the Biller and Business Office Manager.

The role emphasizes attention to detail, accountability, and teamwork in a fast-paced healthcare environment. Strong communication and customer service skills are essential for success.

Qualifications

• Experience in medical insurance collections, billing and/or accounts receivable preferred.
• Knowledge of medical terminology and health insurance billing.

Responsibilities

• Work closely with insurance companies and third-party payers to collect revenue for procedures performed.
• Contact insurance companies by email and phone to collect payments.
• Handle contracted and non-contracted payer issues (HMO, PPO, EPO, POS, Workers' Comp, Self-Pay).
• Work denials and corrected claims with the Biller and/or Business Office Manager and payers.
• Manage credit balances and patient balance resolutions.
• Ensure payments by primary/secondary payers and self-pay patients are accurate.
• Follow up on accounts receivable to meet cash collection metrics and goals.

Skills

Accounts receivable

Insurance collections

Medical billing

Communication skills

Customer service

Teamwork

Education

High school diploma

Tools

Billing software

Job description

• Location 7405 Renner Road,Shawnee, KS, 66217,United States
• Employee Type FT Non-Exempt

Description

The Accounts Receivable Representative will be responsible for thorough and timely patient account follow up to ensure accurate accounts receivable reporting; following up with insurance companies and/or third party payers to ensure payments by primary and secondary payers and/or self-pay patients are accurate and timely. This is a fast-paced environment, which requires attention to detail, accountability, teamwork and professional behavior.

RESPONSIBILITIES

• Work closely with insurance companies and third-party payers to collect revenue for surgical services performed
• Contact insurance companies by email and/or phone to collect payments
• Handle contracted and non-contracted; HMO, PPO, EPO, POS, Worker's Comp, Self-Pay and Third-Party reimbursement issues
• Work all denials and corrected claims , collaborating with the Biller and/or Business Office Manager, insurance payers and/or patients on past due accounts
• Manage credit balances
• Patient balance resolution and non-patient (insurance) resolution
• Ensure payments by primary and secondary payers and/or self-pay patients are accurate
• Responsible for thorough and timely patient account follow up to ensure accurate accounts receivable reporting
• Accurate and timely follow up and resolution for all accounts receivable
• Meeting and maintaining cash collection metrics and goals

KNOWLEDGE, SKILLS, and ABILITIES

• Ability to take ownership and leads by example.
• Ability to contribute in a cross-functional collaborative environment.
• Ability to learn quickly and work independently.
• Self-motivated with the attitude and ability to be successful as part of a team.

Requirements

• High School diploma of equivalent
• Ideally two or more years' experience working specifically in medical insurance collections, billing and/or accounts receivable.
• Experience with medical billing software and applications
• Possess basic knowledge of medical terminology and health insurance billing
• Strong communication skills, both verbal and written
• Customer service and patient service focusAbility to multi-task, think critically and solve problems
• Ability to work in a fast-paced environment