Account Provisioning Contractor – US Core Hours

Adaptive Security, Inc.; Northern, New York (KY, NY); Hybrid; USD 34,000 - 55,000; Full time

Benefits offered by this job

Hybrid NYC office

Remote flexibility

Job summary

Adaptive Security, Inc. in NYC is seeking an Account Provisioning Contractor to own demo account provisioning during core US hours and resolve issues to keep our GTM engine running.

Schedule: Mon–Fri, 10am–6pm ET; hybrid NYC office (3 days/week) with remote flexibility for the right candidate. Requirements: a 4-year degree or pursuing one; exceptional attention to detail, organized under pressure, and an interest in AI tools.

Qualifications

• Requires a 4-year degree or currently pursuing one.
• Extremely detail-oriented with meticulous accuracy.
• Organised under pressure and able to prioritise tasks.

Responsibilities

• Own account provisioning end-to-end during your shift: setting up demo accounts for demos booked by our GTM team.
• Fix and resolve flagged account issues as they come in.
• Monitor the provisioning-issues channel during core hours and elevate appropriately.
• Use AI tools, including Adaptive's Claude-based asset-sourcing automation, to work efficiently.
• Coordinate handoffs with morning and late-night contractors to keep provisioning continuous across the day.

Skills

Detail-oriented

Organised

Self-directed

Interest in AI

Adaptable

Reliability

Education

4-year degree or pursuing one

Tools

AI tools

Job description

Adaptive Security, Inc. in NYC is seeking an Account Provisioning Contractor to own demo account provisioning during core US hours and resolve issues to keep our GTM engine running.

Schedule: Mon–Fri, 10am–6pm ET; hybrid NYC office (3 days/week) with remote flexibility for the right candidate. Requirements: a 4-year degree or pursuing one; exceptional attention to detail, organized under pressure, and an interest in AI tools.