Account Program Administrator

CBRE; Montgomery (AL); Remote; USD 60,000 - 65,000; Full time

Job summary

Join a dynamic and detail-oriented team as an Account Program Administrator, where you will play a crucial role in supporting various administrative and operational activities. This remote position requires strong organizational skills and the ability to manage multiple stakeholders effectively. You will provide executive support, coordinate recognition programs, and contribute to communications and resources management. An established industry player offers a collaborative environment that values initiative and clear communication. If you're passionate about making an impact and growing within a supportive team, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Plan

Paid Time Off

Parental Leave

Professional Development Opportunities

Qualifications

• 3+ years in an administrative or executive support role.
• Strong written and verbal communication skills.

Responsibilities

• Manage calendars, travel arrangements, and expense reporting.
• Coordinate large-scale meetings and events.
• Support employee recognition and engagement programs.

Skills

Administrative Support

Project Management

Customer Service

Communication Skills

Organizational Skills

Problem-Solving

Education

Bachelor's Degree

Relevant Administrative Experience

Tools

Microsoft Office Suite

DocuSign

SharePoint

Smartsheet

Adobe PDF

Job description

Administrative, Customer Service, Project Management

Location(s)

Dallas - Texas - United States of America, Kansas City - Kansas - United States of America, Las Vegas - Nevada - United States of America, Remote - US - Remote - US - United States of America

CBRE is an equal opportunity employer that values diversity.

JOB SUMMARY

We are seeking a dynamic and detail-oriented Account Program Administrator to join our team and play a crucial role in supporting a broad range of administrative, operational, and programmatic activities across the business. This role plays a vital part in executive administrative support, employee recognition, safety and engagement campaign support, vendor and swag coordination. The ideal candidate will also provide light communications and presentation support, while assisting with change management and transition planning.

We’re a fast-paced, highly collaborative team that values initiative, clear communication, and accountability. This position requires strong organizational skills and the ability to manage multiple executive stakeholders.

WHAT YOU’LL DO

Provide Executive Administrative Support

Manage calendars, travel arrangements, and expense reporting for assigned executive leaders, and ad hoc requests

Coordinate ad hoc travel bookings for account senior leadership candidates or other senior team members who travel infrequently

Coordinate large-scale meetings and events (e.g., account all hands, client summits), including run-of-show creation and meeting prep

Support administrative aspects of large-scale transitions and change initiatives

Maintain a centralized and current business status data bank with key account stats, business updates, and reference materials for leadership use

Prepare and route NDAs and other change management and transition-related documents via DocuSign and maintain status tracking

Coordinate Recognition & Engagement Programs

Manage logistics and reporting for several employee recognition programs

Facilitate quarterly safety and engagement campaigns, including recognition fulfillment and performance tracking

Collaborate with People, Finance, and other internal stakeholders to align engagement programs with broader business goals

Maintain accurate reporting, records, and program documentation

Lead execution of swag projects (holiday gifts, mid-year appreciation, event giveaways), including vendor management, order tracking, and resolution of shipping escalations across global regions (North America, EMEA, APAC)

Oversee swag webstore management, including inventory checks, price matching, and timely invoice processing for a globally dispersed team

Coordinate work assignments with vendors and provide vendors with items necessary to complete projects

Contribute to Communications and Account Tools & Resources

Manage shared inboxes and Teams sites to ensure timely responses and organized resources

Support formatting and content creation for executive presentations, memos, and campaigns

Update and maintain the internal document library

Other tasks as assigned

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND EXPERIENCE

Bachelor’s degree preferred or equivalent combination of education and relevant administrative experience.

3+ years in an administrative or executive support role.

CERTIFICATES AND / OR LICENSES

• None.

COMMUNICATION SKILLS

Strong written and verbal communication skills.

Ability to draft professional emails, internal memos, and presentation content with clarity and accuracy.

Comfortable interacting with all levels of leadership, cross-functional teams, and external vendors.

FINANCIAL KNOWLEDGE

Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.

Ability to reconcile budget items and collaborate with Finance on program expenditures.

REASONING ABILITY

Comfortable working with ambiguity and adapting to change.

Strong problem-solving skills and sound judgment. Requires intermediate analytical and quantitative skills.

Excellent organizational skills and the ability to manage multiple tasks and projects with competing deadlines.

OTHER SKILLS AND / OR ABILITIES

Positive, self-motivated, and reliable team player, eager to learn and grow within a collaborative environment.

Proficient in Microsoft Office Suite (Excel, Outlook, PowerPoint, Word), SharePoint, Microsoft Teams, and DocuSign.

• Experience usingcontent management systems,Smartsheet, Adobe PDF, and basic formatting or design tools, preferred.
• High attention to detail and commitment to quality.
• Flexibility and adaptability to work in a dynamic environment.

TRAVEL REQUIREMENTS / WORK SCHEDULE

This is a fully remote role, with minimal travel (less than 20%) that may be required for team meetings or event support.

Some flexibility in working hours may be required to support teams across global time zones, primarily across North America.

Centrally located in MST or CST time zones preferred for optimal team support coverage.

SCOPE OF RESPONSIBILITY

Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.

BENEFITS

Competitive salary and performance-based bonuses

Corporate benefits, which includes medical, dental, vision, disability, health care and dependent care reimbursement accounts, life and AD&D insurance

401(k) Plan

Paid time off, parental leave, and holidays are available as established by Company policy

Opportunities for professional development and advancement within the Company

Access to a supportive and inclusive work environment that values creativity and teamwork

CBRE is an equal opportunity / affirmative action employer with a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

CBRE carefully considers multiple factors to determine compensation, including a candidate’s education, training, and experience. The minimum salary for the position is $60,000,000 annually and the maximum salary for the position is $65,000 annually. The compensation that is offered to a successful candidate will depend on the candidate’s skills, qualifications, and experience. Successful candidates will also be eligible for a discretionary bonus based on CBRE’s applicable benefit program.

Equal Employment Opportunity : CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law.

Candidate Accommodations : CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at [emailprotected] or via telephone at [phone] (U.S.) and [phone] (Canada).

CBRE GWS

CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

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CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women / Minorities / Persons with Disabilities / US Veterans)

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