Account Processing Associate

MidFirst Bank; Richland (OK); On-site; USD 36,000 - 54,000; Full time

Job summary

This position is part of MidFirst Bank's Bank Operations, specifically in Account Processing, focusing on opening and maintaining deposit accounts with thorough, accurate documentation in a regulatory-compliant manner.

Hours are Monday - Friday, 8:00 AM to 5:00 PM, and the role emphasizes reading and applying departmental procedures, cross-training, and contributing to process improvements within a collaborative team environment.

Qualifications

• 1-3 years banking experience or college degree preferred, but not required.
• Ability to communicate efficiently by phone and email to internal customers and partners.
• High degree of reliability with attention to detail.

Responsibilities

• Review all new account and customer documentation for adherence to regulatory and procedural guidelines.
• Support Retail, Commercial, and Private Banking channels in opening and maintaining deposit accounts.
• Communicate efficiently on the phone and through email to internal customers and business partners.
• Cross train on department tasks and develop written departmental procedures.
• Identify opportunities to correct or enhance existing processes and support career development.

Skills

Phone & Email Communication

Attention to detail

Independent work

Problem solving

Education

College degree preferred

Tools

MS Outlook

MS Excel

Job description

This position is part of the Account Processing department within our Bank Operations group. Account Processing is primarily responsible for supporting Retail, Commercial, and Private Banking channels in their efforts to open and maintain deposit accounts with documentation that is thorough, accurate, and complete. Critical daily tasks in the department include, but are not limited to, reviewing all new account and customer documentation for adherence to regulatory and procedural guidelines.

Hours for the position are Monday - Friday, 8:00 AM to 5:00 PM.

Position Requirements:

• 1-3 years banking experience or college degree preferred, but not required


• Consistently perform in a volume driven environment where workload fluctuates, but deadlines stay the same and service levels must be met


• Ability to communicate efficiently and effectively on the phone and through email to internal customers and business partners


• Strong work ethic, critical thinking, and problem solving skills with attention to detail


• Ability to elevate issues and concerns appropriately


• Ability to perform specific tasks independently


• Ability to use standard computer software (MS Outlook, MS Excel) and quickly learn to navigate and operate job-specific software and web-based applications


• High degree of reliability


• Other duties as assigned by management

In addition, the position is expected to read, reference, interpret, and develop written departmental procedures, cross train on department tasks, make suggestions to correct or enhance existing processes, and take advantage of available opportunities to develop a deeper understanding of applicable regulations, operational compliance, and the banking industry to support career development and growth.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.