Account Processing Associate

MidFirst Bank - Default; Oklahoma City (OK); Sur place; USD 21 000 - 30 000; Plein temps

Résumé du poste

MidFirst Bank expects a detail-oriented Account Processing professional to ensure new account documentation meets regulatory and procedural standards. The role supports Retail, Commercial, and Private Banking channels by opening and maintaining deposit accounts with accurate paperwork and timely service.

The position emphasizes strong communication via phone and email with internal partners, and the ability to learn department procedures while maintaining high reliability and accuracy in a

Qualifications

• 1-3 years banking experience or college degree preferred, but not required
• Ability to communicate efficiently and effectively on the phone and through email to internal customers and business partners
• Strong work ethic, critical thinking, and problem solving skills with attention to detail
• Ability to perform specific tasks independently
• Ability to use standard computer software and quickly learn to navigate job-specific software and web-based applications
• High degree of reliability

Responsabilités

• Review all new account and customer documentation for adherence to regulatory and procedural guidelines.
• Support Retail, Commercial, and Private Banking channels in opening and maintaining deposit accounts with thorough documentation.
• Read, reference, interpret, and develop written departmental procedures; cross train on department tasks.

Connaissances

Banking experience

Phone & email communication

MS Outlook

MS Excel

Attention to detail

Critical thinking

Formation

College degree preferred

Outils

MS Outlook

MS Excel

Description du poste

This position is part of the Account Processing department within our Bank Operations group. Account Processing is primarily responsible for supporting Retail, Commercial, and Private Banking channels in their efforts to open and maintain deposit accounts with documentation that is thorough, accurate, and complete. Critical daily tasks in the department include, but are not limited to, reviewing all new account and customer documentation for adherence to regulatory and procedural guidelines.

Hours for the position are Monday - Friday, 8:00 AM to 5:00 PM.

Position Requirements:

• 1-3 years banking experience or college degree preferred, but not required


• Consistently perform in a volume driven environment where workload fluctuates, but deadlines stay the same and service levels must be met


• Ability to communicate efficiently and effectively on the phone and through email to internal customers and business partners


• Strong work ethic, critical thinking, and problem solving skills with attention to detail


• Ability to elevate issues and concerns appropriately


• Ability to perform specific tasks independently


• Ability to use standard computer software (MS Outlook, MS Excel) and quickly learn to navigate and operate job-specific software and web-based applications


• High degree of reliability


• Other duties as assigned by management

In addition, the position is expected to read, reference, interpret, and develop written departmental procedures, cross train on department tasks, make suggestions to correct or enhance existing processes, and take advantage of available opportunities to develop a deeper understanding of applicable regulations, operational compliance, and the banking industry to support career development and growth.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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