Account Partner (Manager/Director)- Service Sales

Salesforce; New York (NY); On-site; USD 138,000 - 257,000; Full time

Job summary

A leading company is seeking an Account Partner Director to join their Professional Services sales team. This role involves building relationships with customers, managing strategic initiatives, and driving digital transformation. The ideal candidate will have extensive experience in consulting and a proven track record in sales and leadership. This position offers a competitive salary and opportunities for career growth.

Qualifications

• 6+ years managing or leading a book-of-business.
• 8+ years in consulting environments.
• Experience selling professional services related to digital transformation.

Responsibilities

• Develop strategic, enterprise-level strategies for ambitious customers.
• Manage bookings, revenue, margin, CSAT, and delivered value.
• Act as a trusted advisor to accelerate value and improve outcomes.

Skills

Strategic Initiatives

Consulting

Digital Transformation

C-Suite Engagement

Education

Degree or equivalent experience

Job description

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Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. We empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Department Description

Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for change programs. We engage with executive-level customers to align on business goals and ignite the full value of Salesforce, considering people, process, and technology.

Overview of the Role

We are seeking an Account Partner Director to join our Professional Services sales team within Customer Success Group (CSG). The Account Partner acts as a trusted advisor, providing execution excellence, deep knowledge of the customer's business, and a strategic roadmap to success. The role involves building relationships with sales and extended teams to understand, evaluate, and counsel on programs to achieve customer goals. You will be responsible for deal origination, strategy, and execution, supported by our delivery organization.

Your Impact

• Develop strategic, enterprise-level strategies for ambitious customers
• Participate in qualification, deal cycles, account reviews, and value assessments
• Manage bookings, revenue, margin, CSAT, and delivered value
• Ensure smooth transition to delivery teams with effective margins and staffing
• Act as a trusted advisor to accelerate value and improve outcomes
• Develop repeatable motions within micro-verticals
• Serve as SME, leader, and services consultant to sales teams
• Coordinate between internal and external teams

Required Qualifications

• 6+ years managing or leading a book-of-business
• 8+ years in consulting environments
• Experience selling professional services related to digital transformation
• Proven ability to drive strategic initiatives, value propositions, and outcomes
• Experience building assets from scratch, including marketing and sales solutions
• Experience with global procurement and deal strategy
• Skilled in engaging with C-Suite executives
• Background in delivering critical initiatives for firms or product companies
• Degree or equivalent experience; relevant leadership, military, volunteer, or work experience will be considered

Applying to this role allows recruiters and hiring managers to review your resume across multiple teams. We recommend applying once for maximum exposure.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer committed to diversity and inclusion. We evaluate all candidates based on merit, without regard to protected characteristics. Our policies apply across all employment aspects, including recruiting, hiring, promotions, and compensation. For details about our benefits, visit https://www.salesforcebenefits.com.

Additional Information

Location-based salary ranges: For New York, $138,905 to $256,100. Salary offers depend on location, experience, and skills. Roles may include incentives, equity, and benefits.