Account Partner (Manager/Director)- Service Sales

Salesforce; New York (NY); On-site; USD 138,000 - 257,000; Full time

Job summary

A leading company is seeking an Account Partner Director to join their Professional Services sales team. This role involves acting as a trusted advisor, developing enterprise-level strategies, and ensuring customer success. The ideal candidate will have significant experience in consulting and managing business accounts.

Qualifications

• 6+ years managing or leading a book-of-business.
• 8+ years in consulting.

Responsibilities

• Develop strategic, enterprise-level strategies for ambitious clients.
• Manage qualification, deal cycles, account reviews, and value assessments.

Skills

Strategic Initiatives

Value Propositions

Engaging C-Suite Executives

Education

Degree or equivalent experience

Job description

Join to apply for the Account Partner (Manager/Director)- Service Sales role at Salesforce

Job Category

Customer Success

Job Details

About Salesforce

We’re Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. We empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.

Department Description

Salesforce Professional Services focuses on delivering strategic engagements that define transformational opportunities and articulate clear plans for change programs. We engage with executive-level customers to align on business goals and maximize Salesforce value, considering people, process, and technology.

Overview of the Role

We seek an Account Partner Director to join our Professional Services sales team within Customer Success Group (CSG). Your role is to act as a trusted advisor, providing execution excellence, deep business understanding, and a strategic roadmap to ensure customer success and maximize their Salesforce investment.

You will build relationships across sales and extended teams, evaluate and counsel on programs, and serve as the deal strategist and execution lead, supported by our delivery organization.

Your Impact

• Develop strategic, enterprise-level strategies for ambitious clients
• Manage qualification, deal cycles, account reviews, and value assessments
• Be accountable for bookings, revenue, margins, CSAT, and delivered value
• Ensure smooth handovers to delivery teams with effective margins and staffing
• Act as a trusted advisor to accelerate value and improve outcomes
• Develop repeatable motions within specific verticals
• Serve as SME and leader for sales teams
• Coordinate between internal and external teams

Required Qualifications

• 6+ years managing or leading a book-of-business
• 8+ years in consulting
• Experience selling digital transformation services
• Proven ability to drive strategic initiatives, value propositions, and outcomes-based engagements
• Experience creating marketing, sales, and strategy assets
• Knowledge of global procurement processes and pricing strategies
• Skilled in engaging C-Suite executives
• Background in delivering key initiatives for firms or product companies
• Degree or equivalent experience, evaluated on core proficiencies

Additional Information

Applying for this role allows multiple hiring teams to review your resume efficiently. For accommodations, please submit a request via our Accommodations Request Form.

Equal Opportunity Statement

Salesforce is committed to diversity and inclusion. We are an equal opportunity employer and do not discriminate based on race, religion, gender, sexual orientation, age, disability, veteran status, or other protected classes.

Compensation

For New York-based roles, the salary range is $138,905 to $256,100, depending on experience and other factors. Benefits details are available at salesforcebenefits.com.