Account Partner Director (PubSec)

Ladders; United States; Remote; USD 183,000 - 244,000; Full time

Benefits offered by this job

Delivery resources

Public sector impact

Work-life balance

AI tools

Career development

Job summary

Ladders is seeking an Account Partner Director (PubSec) to lead strategic public sector client relationships and drive both program success and commercial growth in complex accounts. The role partners with delivery, sales and leadership teams to align digital transformation goals with execution in government environments.

The candidate will guide Professional Services pursuits, influence senior stakeholders, and convert strategy into measurable revenue and software consumption outcomes.

Qualifications

• 5-7 years of experience in customer experience or transformation programs, preferably with enterprise technology solutions.
• Proven experience in selling or delivering Professional Services in a Global System Integrator environment.
• In-depth knowledge of U.S. State agencies and their procurement processes; prior contracting experience is essential.
• Demonstrated ability to operate as a player-coach in complex environments, converting strategies into significant commercial outcomes.
• Strong executive presence with a track record of influencing C-suite and senior government stakeholders.

Responsibilities

• Own the complete client relationship, ensuring program success and delivery health.
• Conduct unified account pursuits, aligning various teams to facilitate digital transformation.
• Bridge client aspirations with execution, driving revenue and software consumption.
• Lead Professional Services pursuits and proposals for complex, high-value engagements.
• Coach account teams on sales discipline, including forecasting and executive engagement.
• Navigate government delivery and procurement environments, ensuring budget alignment.
• Serve as an escalation point for at-risk engagements, managing risk and client trust.

Skills

Client relationship management

Executive stakeholder engagement

Sales & business development

Public sector procurement

Professional services leadership

Job description

For our client, we are seeking a Account Partner Director (PubSec) to join the team of a leader in the Enterprise Technology space. This role will own strategic public sector client relationships, driving both program success and commercial growth across complex accounts. You will partner with internal delivery, sales, and leadership teams to align digital transformation goals with execution, particularly within government environments. The position calls for a consultative player-coach who can lead Professional Services pursuits, influence senior stakeholders, and convert strategy into measurable revenue and software consumption outcomes.

Location: Remote - US based candidates only, no visa sponsorship available. Compensation: $182,715 – $244,465 annually.

Responsibilities

• Own the complete client relationship, ensuring program success and delivery health.
• Conduct unified account pursuits, aligning various teams to facilitate digital transformation.
• Bridge client aspirations with execution, driving revenue and software consumption.
• Lead Professional Services pursuits and proposals for complex, high-value engagements.
• Coach account teams on sales discipline, including forecasting and executive engagement.
• Navigate government delivery and procurement environments, ensuring budget alignment.
• Serve as an escalation point for at-risk engagements, managing risk and client trust.

Qualifications

• 5-7 years of experience in customer experience or transformation programs, preferably with enterprise technology solutions.
• Proven experience in selling or delivering Professional Services in a Global System Integrator environment.
• In-depth knowledge of U.S. State agencies and their procurement processes; prior contracting experience is essential.
• Demonstrated ability to operate as a player-coach in complex environments, converting strategies into significant commercial outcomes.
• Strong executive presence with a track record of influencing C-suite and senior government stakeholders.
• Previous leadership experience in Professional Services sales is required.
• U.S. citizenship is mandatory; active security clearance is preferred or must be obtainable.
• Local to the DC Metro area with the ability to travel as needed.

Benefits

• Access to a comprehensive portfolio and world-class delivery resources.
• Opportunities to make a significant impact in the public sector.
• Support for work-life balance and personal development.
• Resources to enhance productivity and effectiveness, including AI tools.
• A culture that encourages redefining possibilities for yourself and the world.

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.