Account Partner

Breakout Learning, Inc.; United States; On-site; USD 75,000 - 110,000; Full time

Job summary

Breakout Learning, Inc. is hiring an Account Partner to drive revenue growth by expertly managing customer relationships from initial demo to expansion and retention.

You will close new business, coordinate launches, and surface upsell opportunities in a remote role with 10-25% travel to conferences, events, and campus meetings. Open territories include Michigan/Indiana, Illinois/Wisconsin, Florida/Alabama, and the Mid-Atlantic, with candidates residing within the territory.

Qualifications

• 2+ years in account management, customer success, or sales.
• Results-oriented with a proven sales track record.
• Ability to navigate complex sales cycles and objections.
• Excellent written and verbal communication.
• Strong time management and organizational skills.
• Proficient with CRM tools like HubSpot.
• Startup mindset for fast-paced environment.
• Competitive nature, especially in athletics or arts.

Responsibilities

• Run high-impact demos that convert interest into new customers.
• Own conversion and onboarding follow-through from demo to closed won.
• Manage renewals proactively and drive expansions within existing accounts.
• Lead onboarding meetings, ensuring a smooth and timely launch.
• Monitor account health, track usage milestones, and troubleshoot blockers.
• Serve as a consistent point of contact for professors and admins.
• Leverage partnerships to increase opportunity pipeline and win rate.
• Provide clear and consistent communication to build trust.

Skills

Results-Oriented

Tenacity

Communication Skills

Organizational Skills

Tech Savvy

Startup Mindset

Competitive

Tools

HubSpot

Sales engagement platforms

Video conferencing tools

Job description

Breakout Learning is leading the charge in educational innovation as the premier AI-platform for learning. We're committed to sparking intellectual discourse through AI-moderated small-group discussions that enhance learning outcomes and simplify assessments for educators.

About The Role

As an Account Partner at Breakout, you’ll play a crucial role in driving revenue growth through expert management of customer relationships from initial demo to expansion and retention. You’ll be pivotal in ensuring customer satisfaction and maximizing account value through proactive support, referrals, and strategic expansions.

You’ll combine the instincts of a seller with the discipline of a CX leader: closing new business, coordinating successful launches, and surfacing upsell and referral opportunities. This is a high-impact, relationship-driven role that sits at the heart of our growth strategy.

This is a remote position.Expect10-25% of strategic travel for conferences, events, and client meetings on campuses in the territory. Candidates need to live within the territory for the open role.

Open Territories:

- Michigan / Indiana Territory (Ideally living in East Lansing)

- Illinois / Wisconsin Territory (Ideally in Chicago area)

- Florida / Alabama Territory (Open to any part of Florida)

- Mid-Atlantic States (Open to GA, SC, NC)

Experience matters, and so does your education, but what matters most is your character. “Rhinos”, as we call ourselves, are hard-charging, fiercely intelligent, customer obsessed, active listeners who are fearless of difficult conversations. Is that you?

What You’ll Do

Drive Revenue

Run high-impact demos that convert interest into new customers

Own conversion and onboarding follow-through from demo to Closed Won

Manage renewals proactively and drive expansions within existing accounts

Own Implementation and Adoption

Lead onboarding meetings, ensuring a smooth and timely launch

Monitor account health, track usage milestones, and troubleshoot blockers

Serve as a consistent, trusted point of contact for professors and admins

Leverage strategic partnerships to increase opportunity pipeline and win rate

Provide clear and consistent communication, building trust and accelerating close cycle

Grow Relationships

Cultivate advocates who refer Breakout to peers, departments, and institutions

Collaborate cross-functionally to align product, support, and content to customer needs

Share insights from the field to improve onboarding, product, and messaging

What Success Looks Like

• Closed Won conversion rate: 40-50%
• Expansion revenue: 20–30% of base account value annually
• Referrals generated: 1 per existing customer
• Forecasting accuracy: ±10% vs actuals

What You Bring

• 2+ years in account management, customer success, or sales (ideally in EdTech, SaaS, or publishing)
• Results-Oriented: Proven track record of consistently meeting or exceeding sales targets and KPIs.
• Tenacity: A relentless drive to succeed, with the ability to overcome objections and navigate complex sales cycles.
• Communication Skills: Excellent written and verbal communication, with the ability to connect with prospects at all levels.
• Organizational Skills: Strong time management and organizational abilities, capable of handling a high volume of activity without dropping the ball.
• Tech Savvy: Proficiency with CRM tools (e.g., HubSpot), sales engagement platforms, and video conferencing tools.
• Startup Mindset: Comfortable working in an ambiguous, fast-paced startup environment with the ability to pivot and adapt as needed.
• Competitive: We give special attention to candidates with competitive or creative backgrounds in athletics and the arts.

Startup Mindset:

• Approach every day with urgency, perseverance, and a competitive spirit to deliver results in a fast-paced environment.
• Take initiative to uncover new opportunities, identify creative ways to connect with prospects, and push deals across the finish line.
• Maintain a growth mindset, constantly seeking ways to improve skills, processes, and outcomes.

Why Join Breakout Learning?

• Be part of a mission-driven team transforming education with cutting-edge AI solutions.
• We are the next big thing in EdTech. Get in on the ground floor of a company poised to truly transform education. Opportunity to grow your career in a fast-paced, high-growth company.
• Collaborative and supportive team culture with a focus on learning and development.

Compensation - 75K + tiered commission based on goals

If you’re a driven, goal-oriented professional ready to take your sales career to the next level, we want to hear from you! Join us in reshaping education and inspiring the next generation of learners.