Account Operations Specialist

Motus Freight; Cincinnati (OH); On-site; USD 35,000 - 55,000; Full time

Benefits offered by this job

Quarterly bonus

Growth opportunities

401K match

Job summary

Motus Freight is seeking an Account Operator to support our Sales Executives and Freight Brokers, coordinating pickups, deliveries, and daily shipments while building strong relationships with carriers and customers. This position is located in the office in Bellevue, KY.

The ideal candidate has at least 6 months of logistics experience or an internship, is an excellent communicator, and thrives in a fast-paced environment.

Qualifications

• Minimum 6 months of logistics experience or internship/co-op opportunity.
• Strong communication and negotiation skills.

Responsibilities

• Negotiate rates with carriers
• Find carriers and book freight brokers' shipments
• Dispatching drivers for on time pickup of loads
• Building loads in Turvo TMS
• Schedule and track and customer shipments to ensure superior customer service
• Develop expert knowledge of Turvo and Turvo Driver App
• Communicate with MA to ensure superior customer service
• Resolve any carrier issues or concerns
• Establish close relationships with carriers and continue to develop those relationships
• Assist MA on growing account and meeting weekly brokerage revenue goals

Skills

Excellent communicator

Team-oriented

Negotiation

Tools

Turvo TMS

Turvo Driver App

Job description

Motus Freight is seeking a dedicated, organized, and team-oriented professional to join us as an Account Operator. In this role, you’ll provide essential support to our Sales Executives/Freight Brokers, ensuring smooth operations and strong relationships with both carriers and customers.

Your responsibilities will include managing daily freight shipments, coordinating pickups and deliveries, and proactively communicating any issues throughout the load lifecycle. If you’re an excellent communicator who thrives in a fast-paced environment, we’d love to hear from you!

Ideal candidate has a minimum 6 months of logistics experience or an internship/co-op opportunity.

Responsibilities:

• Negotiate rates with carriers
• Find carriers and book freight brokers' shipments
• Dispatching drivers for on time pickup of loads
• Building loads in Turvo TMS
• Schedule and track and customer shipments to ensure superior customer service
• Develop expert knowledge of Turvo and Turvo Driver App
• Communicate with MA to ensure superior customer service
• Resolve any carrier issues or concerns
• Establish close relationships with carriers and continue to develop those relationships
• Assist MA on growing account and meeting weekly brokerage revenue goals

Motus Offers

• Quarterly bonus opportunities
• Opportunity for Growth
• 401K company match

Position located in office, Bellevue, KY.