Account Manager - Trust20

Relish Works; Chicago (IL); Remote; USD 100,000 - 125,000; Part time

Job summary

An innovative start-up in the food safety training industry is seeking a motivated Account Manager to join their energetic team. In this role, you will be the primary contact for clients, ensuring their needs are met while fostering long-term relationships. This position offers the opportunity to work closely with both Sales and Customer Success teams, providing ongoing support and identifying upselling opportunities. If you are detail-oriented and have a customer-centric mindset, this role is perfect for you to thrive in a dynamic environment.

Qualifications

• Highly motivated and organized with excellent communication skills.
• Ability to manage multiple projects and foster client relationships.

Responsibilities

• Develop and maintain strong client relationships, understanding their goals.
• Prepare detailed reports on account and team member status.
• Identify opportunities for upselling additional products.

Skills

Communication Skills

Customer-Centric Mindset

Project Management

Job description

Join to apply for the Account Manager - Trust20 role at Relish Works.

This range is provided by Relish Works. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$35.00/hr - $40.00/hr

Job Title: Account Manager

Company: Trust20

Location: Remote

Contract - Up to 25 hours a week

Trust20 is a digital food safety training and certification start-up. Our products include a Certified Food Protection Manager Exam, Food Manager Certificate Training, Food Handler Certificate Training, and Food Allergy Certificate Training. These are available for individual, group, and enterprise purchases.

We are an energetic team of passionate and experienced professionals seeking a motivated Account Manager to join us.

Description

We are looking for a highly motivated, organized, and detail-oriented Account Manager to serve as the primary contact for our clients, ensuring their needs are met and fostering long-term relationships. The ideal candidate has excellent communication skills, a customer-centric mindset, and the ability to manage multiple projects. You will act as a bridge between our Sales and Customer Success teams.

Responsibilities

• Develop and maintain strong client relationships, understanding their goals and needs
• Prepare detailed reports on account and team member status
• Manually set up accounts for new clients
• Provide ongoing support to the team and customers
• Maintain a spreadsheet with contact details, status, billing, notes, etc.
• Transfer monthly invoice data into the spreadsheet for GFS Accounts Payable
• Escalate technical issues and needs to Customer Success and product teams
• Identify opportunities for upselling additional products

Additional Information

• Seniority level: Entry level
• Employment type: Contract
• Job function: Sales and Business Development
• Industry: Food & Beverages

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