Account Manager Trainee

001 Brown & Brown, Inc; Overland Park (KS); Hybrid; USD 50,000 - 65,000; Full time

Benefits offered by this job

Pay range: see benefits

Job summary

Arrowhead Automotive, a Brown & Brown Insurance division, is hiring an Account Manager Trainee. You will develop the knowledge to provide technical and administrative support to our producers, act as the first contact for customers, and assist with renewals and endorsements to support underwriting.

You will renew and remarket an existing book of business, prepare renewal materials, and collaborate with underwriters to obtain accurate quotes.

Qualifications

• Bachelor's degree and zero to two years related experience in the insurance industry.
• State Property and Casualty license is required within the first 90 days.
• Strong organization and attention to detail.
• Excellent customer service and communication skills.

Responsibilities

• Provide technical and administrative support to producers.
• Serve as the first point of contact for customers; assist with renewals and endorsements.
• Review and process policy data, endorsements, and billing as needed.
• Renew and remarket an existing book of business; prepare renewal materials and proposals.

Skills

Customer service

Communication

Organization

Attention to detail

Education

Bachelor's degree

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Arrowhead Automotive has an immediate job opening for an Account Manager Trainee. We work hard to build a great, team-oriented culture where you love coming to work every day alongside colleagues who ultimately become friends!

A hybrid work environment is available with this position.

A DAY IN THE LIFE AT ARROWHEAD

In this position, you will develop the knowledge and skills to provide technical and advanced administrative support to our producers. You will also develop the knowledge and ability to provide consultation and technical support as the first point of contact for customers. Additionally, you will compile data, perform routine and non-routine tasks, and process renewals and endorsements to support the underwriting process.

Client Management

• Review in-force policies for current clients making sure forms, endorsements, policy changes, billing and other data are accurate in our agency management system (Applied/EPIC).
• Personally manage higher level changes.
• Our CSR group handles most of the COIs but if something is mission critical (e.g. a change in location) we want your expertise to take care of it.
• Handle billing related issues and work directly with Accounting to address past due balances.

Marketing

A big piece of hitting the ground from Day One in this role is renewing and remarketing an existing book of business. Renewal marketing prep includes updating policy information, gathering loss reports, processing renewal information received from our clients, and completing applications/submissions. Working with insurance company underwriters to receive timely and accurate quotes. Preparing renewal presentations and proposals, and binding/reissuing policies.

EXPERIENCE WE NEED IN THIS ROLE

Bachelor's degree and zero to two years related experience in the insurance industry and/or an equivalent combination of education and experience.

• High level of organizational ability and attention to detail.
• Able to manage multiple priorities and complete tasks and assignments in required timeframes.
• Excellent customer service skills.
• Excellent written and oral communication skills.
• State Property and Casualty license is required within the first 90 days of employment.

WHO IS ARROWHEAD?

Arrowhead Automotive is a division of Brown & Brown Insurance, the sixth largest insurance broker in the U.S. We have been a market leader in providing insurance products and services to automotive industry businesses for over 30 years. Our specialized approach offers access to business insurance programs via our program administrator Arrowhead General Insurance Agency, Inc. in addition to our extensive portfolio of various insurance carriers.

AWESOME JOB PERKS

• Pay range is $24.04 to $31.25/hour depending on experience + annual bonus potential
• Comprehensive employee benefits package including medical, dental, vision, group term life insurance, short-term/long-term disability, and a flex spending account.
• A 401(k) retirement plan + an Employee Stock Purchase Plan that allows our employees to purchase Brown & Brown stock at a discounted rate.
• Flexible Work Schedule – It is important that our team members have the flexibility to achieve work-life balance by establishing their own schedules around our core office hours and utilizing our unique time off benefits.

Teammate Benefits & Total Well-Being

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

For more information about Arrowhead Automotive, please visit our website at www.arrowheadyz.com.

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself". We think of ourselves as a team, so we have teammates—not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right.

With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates—not employees— and leaders—not managers. Everything we do is about the greater "WE"—never "me".