Account Manager to Senior Account Manager

SolComms; New York (NY); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Annual bonuses

Monthly commissions for new business

Health, dental, and vision coverage

Unlimited PTO

Hybrid work schedule

Mentorship

Strong culture

Job summary

SolComms, an award-winning integrated communications agency serving startups and scale-ups, is seeking an Account Manager-Senior Account Manager to join its HealthTech division. You will own client relationships and drive campaigns from concept to coverage, while mentoring junior staff and leading media relations and executive messaging.

The role offers a hybrid schedule, annual bonuses, monthly commissions for new business, 100% employer-sponsored medical/dental/vision, unlimited PTO, and a

Qualifications

• 4–6 years of account management experience in integrated communications.
• Proven focus on B2B and healthcare/healthtech sectors.
• Ability to translate complex clinical, scientific, or regulatory information into compelling media narratives.
• Established network of health, medical, and business media contacts.
• Experience mentoring junior team members and leading client discussions.

Responsibilities

• Own client relationships and lead campaigns from concept to coverage.
• Mentor and develop junior team members; guide strategy development.
• Lead executive messaging and thought leadership initiatives for clients.
• Manage media relations, press materials, and news positioning.
• Be the point of contact for clients and manage on-site events when required.

Skills

Account management

HealthTech

B2B communications

Media relations

Client leadership

Job description

SolComms, an award-winning integrated communications agency for startups and scale-ups at the intersection of corporate and consumer communications, is seeking an Account Manager-Senior Account Manager to join its growing HealthTech division.

In this role, you'll serve as a strategic driver and media powerhouse, owning client relationships, leading campaigns from concept to coverage, and mentoring the next generation of talent.

Here’s what you’ll do:

Administrative Tasks:

• Ensure all workflow completed by junior team members is up to agency standards
• Consistently flag timely and relevant newsjack opportunities; take the lead in acting on these rapidly
• Partner with VPs/Directors/SAMs to lead the development of strategies; motivate junior team members to be active participants in strategy development
• Anticipate account needs and identify opportunities for strategic moments - from day-to-day creative pitch ideation, to larger-scale campaigns and activations
• Guide junior team members through the ideation of big-picture ideas, offering insight into what makes a campaign successful
• Actively present big ideas to Directors and clients
• Prompt and lead agency brainstorms and internals

Corporate Communications:

• Be the point of contact, leading clients through difficult-to-navigate circumstances
• Demonstrate a strong understanding of each client’s industry landscape; solidify yourself as an expert in each space and offer POVs on how to stay ahead of the competition
• Lead executive messaging development and sessions with clients
• Identify and consistently land thought leadership and founder placements for clients
• Review Speaker’s Bureau and Conference applications drafted by AEs

Events & Partnerships:

• Be the first line of defense and troubleshoot any on-event issues
• Conceptualize events from start to finish and own media updates/communication
• Be on-site for event setup and execution
• Lead client communications on-site
• Attend and lead destination press trips
• Finalize event recaps, invite lists, inclusive of media, influencers, tastemakers, etc., dependent on industry
• Serve as a partnership lead in all calls, email correspondence, and strategy

Media Relations:

• Serve as the pinch hitter for your teams - jumping in to quickly deliver press and results when needed
• Be an agency resource, leveraging media relationships across teams as needed
• Identify opportunities to create news when there is no news for clients
• Consistently refine media relations strategy, ensuring the team is delivering smart, on-trend pitches that are translating into opportunities
• Mentor junior team members on media relations, walking through list building and pitch writing, and next steps
• Leading key media announcements, managing up and down to ensure each news moment is a success
• Continue refining mastery of media landscape, landing a mix of digital, broadcast, podcast, newsletter, and more
• Draft complex media materials, inclusive of press releases, OpEds, LinkedIn content, and more

Client Communications:

• Serve as the day-to-day client lead, jumping into timely requests, building relationships with key client team members, and solidifying yourself as a go-to for the account
• Demonstrate strong stewardship of client communications by tactfully navigating client requests; serve as an advocate for junior team members
• Anticipate client needs, delivering on requests before they’re asked
• Confidently lead the majority of client calls
• Directly manage Junior Account Executives and Account Executives; responsible for their growth at the agency and serving as a resource and guide for their future
• Lead weekly meetings with your direct reports
• Continue to be a sounding board for junior team members; offer advice and counsel to help improve their workflows

Agency Growth

• Participate in new business; joining discovery calls and supporting in the development of pitches. Occasionally join presentations

Here’s what you bring:

• 4-6 years of account management experience in integrated communications, with a proven focus on B2B and healthcare/healthtech sectors
• A portfolio highlighting high-impact B2B and healthcare campaign success, including top-tier placements and the ability to translate complex clinical, scientific, or regulatory information into compelling, media-friendly narratives
• Deep fluency in the B2B/HealthTech landscape, demonstrating an advanced understanding of industry trends, emerging regulatory frameworks (e.g., FDA, HIPAA), and the competitive positioning of major players across digital health, biotech, and health IT
• An established network of active contacts within health, medical, and business media, including key journalists at tier 1 health and business outlets, industry analysts, and influential voices (including in new media like podcasts and newsletters)
• Proven experience building executive messaging frameworks and brand voice systems for healthcare founders and B2B leadership teams
• Strong client presence: you can read a room, present a vision, and guide a conversation toward a decision
• Collaborative working style where you partner fluidly with strategy, design, social, and production teams
• Experience mentoring or developing junior creatives in a professional setting

Here’s what you’ll get:

• Annual bonuses; monthly commissions for new business you sign
• 100% employer sponsored medical, dental, and vision coverage
• Unlimited PTO
• Hybrid work schedule (Monday - Thursday: in office, Friday: work from anywhere)
• Mentorship: we firmly believe in the importance of taking time to connect outside of daily tasks to help build and grow our team - both personally and professionally. That's why we emphasize mentorship - ensuring all employees have a direct line to senior leadership to learn and grow
• Strong Culture: we're a tight-knit, collaborative team that works hard and likes to have a good time!

We're a Latino and queer-owned agency - diversity is a priority in how we build and grow. We strongly encourage folks of all backgrounds to apply.