Account Manager

Omnicom Health Medical Communications; New York (NY); On-site; USD 60,000 - 70,000; Full time

Job summary

Omnicom Health Medical Communications is seeking an Account Manager to lead projects from inception to completion, coordinating with scientific services, editorial, creative, and digital teams. You will manage timelines, budgets, and client relationships, while ensuring high-quality delivery and cross-team collaboration.

The role requires a degree in life science or related field, plus 2+ years in account or project management within an agency setting.

Qualifications

• Degree in life science or related field with an interest in medical communications.
• Experience in account/project management in an agency setting preferred.
• Strong written and oral communication skills with analytical ability.

Responsibilities

• Execute projects autonomously with knowledge of internal processes and coordinate interdepartmental teams.
• Drive agendas, manage deadlines, and prioritize tasks across projects.
• Lead client meetings/calls focused on project status and completion.
• Provide oversight of content management systems and portals as applicable.
• Collaborate with the Client Finance Director to maintain account financials.
• Develop client budgets, SOWs, and estimates with minimal revisions.
• Oversee junior staff, provide direction, and facilitate training and onboarding.
• Participate in business planning sessions and contribute to pitches.
• Assist in preparation for new business pitches and research scheduling needs.

Skills

Account Management

Client relationship building

Communication skills

Team collaboration

Education

Bachelor's degree in life science or related field

Marketing/communications background

Tools

MS Office

Project Management Tools

Job description

Agency

Omnicom Health Medical Communications

Job Function

Account Management and Growth

Job Subfunction

Account Management

Job Description

Account Manager

At Omnicom Health Medical Communications, we give science a story to tell. As a global leader in publications, medical affairs, regulatory consultation, and AOR medical communications, we boldly define the journey from molecule to market for pharmaceutical and biotech clients. Our agency is powered by the convergence of highly skilled people, a higher purpose, and the nexus of science and technology innovation.

We support 150+ transformational medicines across pharma, biotech, and healthcare. From early‑stage discovery through commercialization, Omnicom Health Medical Communications partners with the medical communications community across the lifecycle of their assets—supercharging their science to engage and reach healthcare professionals.

As an Account Manager, you will be leading projects from start to finish, with support and guidance from our account leads. This will include timeline development and management, financial management, and client relationship-building and interaction. You will also work very closely with other internal stakeholders on our team, such as scientific services, editorial, creative, and digital, so strong communication skills are essential.

What You Will Do

• Execute projects autonomously, with proven knowledge of internal processes, and capably and directly manage projects while working with interdepartmental teams
• More confidently drive your own and others’ agendas and keep deadlines (project management, prioritizing, and delegation)
• Begin to partner with clients more independently and lead client meetings/calls focused on project status and completion
• Provide expert oversight of Workfront and other content management databases/portals (if applicable to account, e.g., Veeva, Datavision)
• Partner with Client Finance Director for accurate picture and preservation of account financials
• Develop client budgets, SOWs, and estimates with minimal revision needed
• Oversee the work of and provide direction to junior account managers, and facilitate onboarding and training of junior staff by delegating project work to provide experience and knowledge transfer
• Participate in and contribute to select business planning sessions
• Assist in preparation for new business pitches/presentations, including research, scheduling, and other internal needs

Requirements

• Degree in life science or degree in liberal arts, marketing, or communications, with a strong appreciation for medical communications and scientific storytelling, and an interest in pharmaceutical marketing
• 2 years of experience in account/project management in an agency setting; some pharmaceutical or healthcare-focused client experience preferred, but not required
• Working knowledge of MS Office (MS Outlook, Word, Excel, Project, and PowerPoint)
• Excellent communications skills (written and oral), and analytical, interpersonal, and problem‑solving skills
• Ability to work independently and within a team
• Must be solution oriented
• Passion for excellence and extremely detail oriented
• Comfortable leading client calls
• Highly organized, able to manage workload, manage time, and prioritize tasks
• Willingness and ability to travel for programs if requested; 10% travel likely (pending accounts)
• Salary: $60,000 - $70,000

Omnicom’s policy requires employees to work in the office for a minimum of three days a week, unless additional in‑office days are directed by their agency or manager. Our objective is to increase this requirement over time, and many of our agencies as well as Omnicom’s corporate group already require five days of in‑office attendance.

Omnicom is committed to hiring and developing exceptional talent. We agree that talent is uniquely distributed, and we’re focused on developing inclusive teams that can bring the best solutions to everything we do. We strongly believe that celebrating what makes us different makes us better together. Join us—we look forward to getting to know you. We will process your personal data in accordance with our Recruitment Privacy Notice.

Link to Recruitment Privacy Notice: https://www.omc.com/privacy-notice

For US Job Seekers

It is the policy of Omnicom and any of its affiliates to provide equal employment opportunities to all employees and applicants for employment without regard to race, religion, color, ethnic origin, gender, gender identity, age, marital status, veteran status, sexual orientation, disability, or any other basis prohibited by applicable federal, state, or local law. EOE/AA/M/D/V/F.

Salary: $60,000 - $70,000