Account Manager - State Farm Agent Team Member

Scott Holdridge - State Farm Agent

St. Louis (MO)

On-site

USD 40,000 - 100,000

Full time

2 days ago
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Benefits offered by this job

Growth potential
Paid time off
Career-building experience

Job summary

Scott Holdridge State Farm Agency in St. Louis is seeking a Sales Team Member focused on delivering exceptional client experiences. You will build relationships, answer inquiries about insurance products, and coordinate with the agency team to meet community needs.

The ideal candidate is customer-focused with strong communication and a proactive mindset. Growth opportunities exist within the office as the agency expands and serves more customers.

Qualifications

  • Dedicated to customer service.
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving.

Responsibilities

  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service; respond to inquiries about insurance options, coverages, changes, transfers, claims and billing.
  • Educate customers about insurance options using a needs-based review process.
  • Communicate clearly to meet customer needs and support agency growth.

Skills

Customer service
Communication skills
People relations
Problem solving

Job description

ROLE DESCRIPTION:

As a State Farm Agency Sales Team Memberwith The Scott Holdridge State Farm Agency, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

RESPONSIBILITIES:

  • Establish customer relationships and follow up with customers as needed.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

  • Dedicated to customer service
  • Able to effectively relate to a customer, answer their questions, and anticipate their needs.
  • Excellent communication skills to assist customers and coordinate with other agency team members
  • Proactive in problem-solving

BENEFITS:

  • Growth potential/Opportunity for advancement within my office
  • Paid time off (vacation and personal/sick days)
  • Valuable career-building experience

Compensation: $40,000.00 - $100,000.00 per year

Are You Driven & Ambitious?

We are a very busy office and are looking for our next great team member. We are an established, growth-oriented agency with a team of highly motivated individuals. Our team works hardto reach our goalstogether as a teamand have fun while we are doing it! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you are self-motivated, possess an entrepreneurial spirit andhave a desire to win and achieve results, please consider joining our team.

About Our Agency
  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • Our office is located in The Benton Park Neighborhood in South City.
  • I have been a State Farm agent since 2005.
  • Before becoming a State Farm Agent, I was previously employed as a State Farm Employee.
  • I am a proud graduate of University of Missouri.
  • We currently have 5 team members at our agency.

Make a difference in your community every day

Gain confidence and grow your career

Earn benefits and rewards that are second to none

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