Account Manager - State Farm Agent Team Member

Anna Wagner - State Farm Agent; Spokane (WA); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

License reimbursement

Bonus based on performance

Competitive salary

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Job summary

Anna Wagner - State Farm Agent is seeking an Account Manager to support daily operations and customer success in Spokane, WA. You will nurture customer relationships, review policies, and resolve complex issues while promoting relevant insurance products to clients and leads.

Join a growing team focused on service, growth, and community impact, with opportunities for advancement and a positive, energetic office culture.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Insurance sales

Account management

Leadership

Sales targets

Job description

Benefits:

• License reimbursement
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

ABOUT OUR AGENCY:

I officially opened my agency in July 2024, taking over for my dad, who was a State Farm agent for 29 years. I began working with him in 2021 and was proud to carry on his legacy when he retired. Our office now has a growing team of five, and together we’re building on the strong foundation he created while shaping a modern, energetic culture of our own.

I’m a proud twin and mom to two boys, ages 16 and 13. I earned my undergraduate degree from Seattle Pacific University and my graduate degree from the University of Chicago. Outside the office, I love hiking, exploring new restaurants, and discovering hidden gems around the city.

We’re active in our community - particularly with our local public schools, where we support the band program and other educational initiatives. I’m also passionate about empowering women and families in our area through both professional and personal support.

I offer my team a positive work-life balance with benefits like PTO, health coverage, quarterly paid training, free snacks and food in the office, and licensing reimbursement. Our office culture is upbeat, inclusive, and full of variety - we like to keep things fun and engaging, even incorporating small daily exercises to stay energized throughout the day.

I’m looking for team members who are coachable, hardworking, and bring their own strengths to the table. I believe in hiring people who care deeply, try their best, and add to our collective energy and success.

ROLE DESCRIPTION:

As Account Manager - State Farm Agent Team Member for Anna Wagner - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.