Account Manager - State Farm Agent Team Member

James Bowman - State Farm Agent; Spokane (WA); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

License reimbursement

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

James Bowman - State Farm Agent in Spokane is seeking an Account Manager to support daily operations and drive customer success through strong relationships and proactive service.

You will grow the agency by marketing relevant products, reviewing policies, and resolving complex issues, while contributing to a culture that values teamwork, growth, and community involvement.

Qualifications

• Experience in insurance sales or account management.
• Proven ability to meet sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Insurance sales

Account management

Leadership

Interpersonal skills

Sales targets

Sales conversations

Job description

Benefits

• License reimbursement
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

ABOUT OUR AGENCY

Our agency has grown from its original location in 2018 to include a second office in 2022, with a team of eight across both locations. Before becoming an agent, I spent 20 years in claims, including five years as a Director of Claims, bringing deep industry experience and leadership into the agency.

I’ve been married for 20 years and have five kids. I love spending time outdoors, especially camping, and have a background in baseball, playing at both Texas Tech and Oregon State. We’re highly involved in the community, hosting annual petting farms, serving on the Board of Directors for Safety Net (supporting youth aging out of foster care), sponsoring golf tournaments for first responders and military mental health initiatives, and partnering with local elementary schools.

For our team, we offer PTO, paid holidays, 100% employer-paid medical, dental, and vision coverage, cancer care benefits, a 401(k), reimbursement for licensing costs, and ongoing incentive opportunities, all with a strong focus on work-life balance.

Our office culture is family-oriented, hardworking, and fun. We love to win and support each other along the way. We’re looking for someone who is positive, driven, and ready to take ownership of their future - someone willing to work hard, learn, and build a successful career both personally and financially.

ROLE DESCRIPTION

As Account Manager - State Farm Agent Team Member for James Bowman - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.