Account Manager - State Farm Agent Team Member

State Farm Agent; Greenwood Village (CO); Sur place; USD 33 062 - 38 572; Plein temps

Avantages offerts par ce poste

Bonus based on performance

Flexible schedule

Health insurance

401(k) matching

Paid time off

Opportunity for advancement

Training & development

Résumé du poste

State Farm Agent is looking for an Account Manager/Agent's Executive Assistant in Greenwood Village, CO. This full-time role involves managing the agent's calendar, overseeing payroll and bookkeeping, and providing excellent customer service.

The ideal candidate will be well-organized, detail-oriented, and proactive in problem-solving. Experience in bookkeeping and customer service is essential. Compensation ranges from $24.00 to $28.00 per hour, with opportunities for part-time availability.

Qualifications

• Excellent written and verbal communication skills.
• Bilingual in English & Spanish preferred.
• Some bookkeeping experience required.
• Highly organized and detail-oriented.
• Proactive in problem-solving.
• Able to work with multiple location managers.
• Strong technology skills.
• Willingness to get licensed.

Responsabilités

• Manage agent's calendar and email correspondence.
• Oversee payroll and bookkeeping tasks.
• Track PTO and health benefits.
• Book travel arrangements for the agent.
• Coordinate daily operations with agency managers.
• Provide customer service and support.
• Ensure office maintenance and readiness.

Connaissances

Communication skills

Bilingual (English & Spanish)

Bookkeeping

Customer service

Problem-solving

Organizational skills

Technology skills

Description du poste

About Our Office

April has been proudly serving the community as a State Farm agent since 2002, bringing over two decades of experience and leadership to the business. Our close-knit team of ten operates across two offices and is built on shared values like growth, connection, and integrity. We foster a supportive, people-first culture where genuine relationships and a commitment to doing what's right are at the center of everything we do.

Benefits

• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching

Role Description

As the Account Manager/Agent's Executive Assistant with April Welch, you equip our agency to continually achieve its goals. You empower our agency by working closely with the agent creating a working duo team that works on the efficient execution while freeing up the agent. The executive assistant reflects the agency leadership and a conduit to the agent in managing the day-to-day operations of multiple businesses while keeping the agent well informed. The Executive Assistant will also work closely with location managers and corporate departments.

Responsibilities

• Managing agent's calendar & email correspondence.
• Scheduling & tracking & overseeing payroll & bookkeeping, assuring all gets done on a timely basis.
• Human Resources - tracking PTO, Health Benefits, onboarding team, updating Handbook.
• Booking Travel Arrangements personal and professional.
• Overseeing business tracking reports are done on a timely basis meeting deadlines.
• Coordinating day-to-day business operations with various agency managers, employees & corporate executives.
• Visiting and working from two (and maybe three) agencies developing strong relationships with managers & employees.
• Provide prompt, accurate, and friendly customer service as needed. Service can include responding to inquiries regarding insurance availability, coverages, policy changes, transfers, claims and billing clarification (as needed).
• Ensure the office is well-maintained, and continuously equipped to successfully meet customer needs and to market relevant products.

Qualifications

• Excellent communication skills - written, verbal, and listening.
• Bilingual English & Spanish (preferred but not required).
• Some experience with bookkeeping, taxes, spreadsheets, travel, etc is required.
• Highly organized and detail-oriented.
• Experience in customer service required.
• Proactive in problem-solving.
• Able to work with multiple location managers & employees.
• Strong technology skillsets.
• Able to coordinate & collaborate with multiple location managers & employees to achieve agency goals.
• Candidate must be able to commute to both Lakewood and Greenwood Village office when needed.
• Candidate is required or must be willing to get licensed.

Compensation

$24.00 - $28.00 per hour. This posting is for a Full‑Time role but we are also open to Part‑Time availability. If hired as part time, please note that benefits will not apply.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Lakewood, CO.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.