Account Manager - State Farm Agent Team Member

Burtteam; Gilbert (AZ); On-site; USD 50,000 - 65,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

License reimbursement

Competitive salary

Flexible schedule

Training & development

Job summary

An insurance agency in Gilbert, Arizona is seeking an Account Manager to enhance customer relations and drive agency growth. The role involves developing customer relationships, conducting policy reviews, and resolving complex issues. Candidates should have experience in insurance sales and possess strong leadership qualities. The position offers a competitive salary and comprehensive benefits including health insurance and flexible scheduling.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.

Responsibilities

• Develop and maintain customer relationships to drive retention.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.

Skills

Interpersonal skills

Sales conversations

Customer relationship development

Job description

Full Time in Gilbert - AZ

• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• License reimbursement
• Competitive salary
• Flexible schedule
• Training & development

About Our Agency

I opened my agency in 2016 and lead a growing team of two. Before becoming an agent, I spent 20 years in sales, and I bring that same energy, drive, and people-first mindset into our office every day. I attended the University of Michigan, and outside of work you’ll usually find me staying active — I love pickleball, basketball, backpacking, and spending time with my four kids. We care deeply about how we show up for our customers and our community. Giving back matters to us, and we’re intentional about supporting charities and staying involved locally in meaningful ways. We believe the work we do goes beyond policies — it’s about protecting families, supporting small businesses, and helping people feel confident about their future. For our team, we offer PTO (with opportunities to earn extra time off through challenges), 401k, health benefits, work-life balance, and licensing reimbursement. Our office culture is upbeat, fun, and fast-paced — we keep music on, we love friendly competition, and we celebrate wins together. We focus on constant improvement, learning from mistakes, and always staying connected to the “why” behind what we do.

Role Description

As Account Manager - State Farm Agent Team Member for Chris Burt - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Compensation: $50,000.00 - $65,000.00 per year.

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.