Receptionist - State Farm Agent Team Member

Burtteam; Gilbert (AZ); On-site; USD 50,000 - 60,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

A local insurance agency is looking for a Receptionist - State Farm Agent Team Member in Gilbert, AZ. The role focuses on providing exceptional customer service, managing office communications, and supporting the team with various tasks. Ideal candidates should be detail-oriented, organized, and ready to engage in sales conversations. Compensation ranges from $50,000 to $60,000 per year, alongside benefits like 401(k) and health insurance.

Qualifications

• Previous experience in a receptionist or customer service role.

Responsibilities

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

Skills

Communication and interpersonal skills

Organizational and multitasking abilities

Comfortable with engaging in sales conversations

Basic computer skills, including Microsoft Office and CRM systems

Job description

Full Time in Gilbert - AZ

Replies within 24 hours

• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

ABOUT OUR AGENCY

I opened my agency in 2016 and lead a growing team of two. Before becoming an agent, I spent 20 years in sales, and I bring that same energy, drive, and people-first mindset into our office every day. I attended the University of Michigan, and outside of work you’ll usually find me staying active — I love pickleball, basketball, backpacking, and spending time with my four kids. We care deeply about how we show up for our customers and our community. Giving back matters to us, and we’re intentional about supporting charities and staying involved locally in meaningful ways. We believe the work we do goes beyond policies — it’s about protecting families, supporting small businesses, and helping people feel confident about their future. For our team, we offer PTO (with opportunities to earn extra time off through challenges), 401k, health benefits, work-life balance, and licensing reimbursement. Our office culture is upbeat, fun, and fast-paced — we keep music on, we love friendly competition, and we celebrate wins together. We focus on constant improvement, learning from mistakes, and always staying connected to the “why” behind what we do.

We’re looking for someone who brings positivity, stays engaged, and truly cares about helping others. If you’re coachable, motivated, ready to work hard, and excited to grow both personally and professionally (while earning great money along the way), you’ll fit right in here.

ROLE DESCRIPTION

Chris Burt - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member. Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.

Compensation $50,000.00 - $60,000.00 per year

Receptionist - State Farm Agent Team Member

Apply Now State Farm agents are independent contractors who hire their own employees. State Farm agents’employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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