Account Manager - State Farm Agent Team Member

Agent Marilee; Gallatin (TN); Hybrid; USD 35,000 - 45,000; Full time

Benefits offered by this job

Paid time off

Salary plus commission/bonus

Advancement opportunities

Job summary

Marilee Thomson State Farm in Gallatin, TN, is seeking a full-time Account Manager to grow the agency through meaningful client relations and by acting as a liaison between customers and agency departments. You will proactively market relevant products to improve customers’ lives and build long-lasting relationships.

The ideal candidate is sociable, sales-minded, and attentive, with excellent communication and service skills.

Qualifications

• Experience in sales preferred.
• Experience managing client relationships preferred.
• Interest in marketing products and services based on customer needs.
• Excellent communication skills - written, verbal, and listening.
• Dedicated to customer service.
• Able to anticipate customer needs.
• Able to effectively relate to a customer.

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations.

Skills

Sales experience

Client relationships

Marketing interest

Communication skills

Customer service

Anticipate needs

Relate to customers

Job description

Full Time in Gallatin - TN

• Bonus based on performance
• Opportunity for advancement
• Paid time off

ROLE DESCRIPTION

As an Account Manager for Marilee Thomson State Farm, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful client relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification
• Promote successful and long-lasting customer relations.

QUALIFICATIONS

• Experience in sales (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Experience managing client relationships is preferred
• Interest in marketing products and services based on customer needs
• Excellent communication skills - written, verbal, and listening
• Dedicated to customer service
• Able to anticipate customer needs
• Able to effectively relate to a customer

BENEFITS

• Paid time off (holidays and personal/sick days)
• Salary plus commission/bonus
• Growth potential/opportunities for advancement within my agency

Compensation $35,000.00 - $45,000.00 per year

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.