Account Associate - State Farm Agent Team Member

Agent Matt; Gallatin (TN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

401(k)

Bonus based on performance

Health insurance

Opportunity for advancement

Paid time off

Job summary

Agent Matt is looking for an Account Associate - State Farm Agent Team Member in Gallatin, TN. This full-time position is essential for managing customer accounts and enhancing customer relations. Responsibilities include assisting with policy changes, processing claims, and coordinating with underwriters. The ideal candidate will have strong organizational and customer service skills, with a preferred background in insurance. Compensation ranges from $60,000 to $80,000 annually, with an emphasis on career growth and community impact.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Skills

Strong organizational skills

Attention to detail

Customer service skills

Communication skills

Job description

Account Associate - State Farm Agent Team Member

Full Time in Gallatin, TN

Reply within 24 hours

Benefits

• 401(k)
• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off

My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Gallatin, TN and help customers with their insurance and financial services needs, including:

• Auto insurance
• Home insurance
• Life insurance
• Retirement planning

Role Description

As Account Associate - State Farm Agent Team Member for Matthew Thomson - State Farm Agent, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.

Grow your career as you better your community. As an attentive, sociable, and sales‑minded professional, we are eager to have you on our team.

Responsibilities

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

Qualifications

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.

Compensation $60,000.00 - $80,000.00 per year