Account Manager - State Farm Agent Team Member

State Farm; Dubuque (IA); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Advancement opportunities

Paid time off

Training & development

401(k) matching

Performance bonus

Competitive salary

Job summary

State Farm agent Lane Madsen in Dubuque is seeking an Account Manager to strengthen daily operations and support customer success. You will bridge customer needs with agent office departments and proactively market relevant insurance products and services.

Your role focuses on growing the agency through meaningful relationships, policy reviews, and effective problem-solving to ensure customer satisfaction and retention.

Qualifications

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.

Responsibilities

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

Skills

Sales targets

Interpersonal skills

Customer relations

Leadership

Job description

Benefits:

• Opportunity for advancement
• Paid time off
• Training & development
• 401(k) matching
• Bonus based on performance
• Competitive salary

ROLE DESCRIPTION:

As Account Manager for Lane Madsen - State Farm Agent, you are vital to our daily business operations and customers’ success. You help grow our agency through meaningful customer relations and acting as a liaison between customer needs and agent office departments. You improve the lives of customers by proactively marketing relevant products and services.

RESPONSIBILITIES:

• Develop and maintain customer relationships to drive retention and growth.
• Conduct policy reviews and provide recommendations to customers.
• Oversee the resolution of complex customer issues.
• Use your knowledge of our insurance products to recommend, explain and sell policies to both cold and warm leads.

QUALIFICATIONS:

• Experience in insurance sales or account management preferred.
• Leadership and interpersonal skills.
• Proven track record of meeting sales targets.
• Willingness to engage in sales conversations.