Account Manager - State Farm Agent Team Member

State Farm; City of Schenectady (NY); On-site; USD 24,796 - 31,684; Full time

Benefits offered by this job

Paid time off

Retirement Plan

Growth potential and advancement opportunities

Job summary

A local insurance agency in Schenectady, NY, is seeking a full-time customer service representative. This role focuses on building strong customer relationships and providing precise service regarding insurance products. Candidates should have sales experience and a commitment to customer care. The position offers opportunities for growth and includes benefits such as paid time off and a retirement plan. Compensation is competitive, ranging from $18.00 to $23.00 per hour.

Qualifications

• Dedicated to providing exceptional customer service in a fast-paced environment.
• Preferred experience in sales or customer-facing roles.
• Willing to obtain necessary insurance licenses per state regulations.

Responsibilities

• Establish and maintain customer relationships through follow-ups.
• Provide accurate and friendly customer service regarding insurance inquiries.
• Educate customers about various insurance options.

Skills

Dedicated to customer service

Sales experience (outside or inside sales representative, retail sales associate, or telemarketing)

Effective communication skills

Ability to obtain Property and Casualty License

Ability to obtain Life/Health License

Job description

Full Time • Schenectady - NY

• Opportunity for advancement
• Paid time off
• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Use exemplary communication to efficiently meet the needs of customers while promoting the development of our business.

QUALIFICATIONS:

• Dedicated to customer service
• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Able to obtain Property and Casualty License
• Able to obtain a Life/Health License
• Able to achieve mutually agreed upon marketing goals
• Interested in marketing products and services based on customer needs

BENEFITS:

• Paid time off
• Retirement Plan
• Growth potential/Opportunity for advancement within my office

Compensation: $18.00 - $23.00 per hour

We're Hiring!

We want to work alongside those who are equally committed to excellence and personal achievement. We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you’re willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Guilderland .
• I have been a State Farm agent since 1995.

We look forward to speaking with you!

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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