Account Manager - Sports & Entertainment

Choice Hotels International; United States; Remote; USD 72,000 - 86,000; Full time

Job summary

An established industry player in hospitality is seeking an Account Manager for Sports & Entertainment. This dynamic role focuses on managing and expanding a portfolio of small to mid-sized accounts, driving revenue through strategic relationships and innovative solutions. You'll engage with sports teams and entertainment partners while leveraging your sales expertise to identify new business opportunities. With the flexibility of a remote position, you'll also travel periodically to key events, ensuring a vibrant connection with clients. Join a company that values boldness, curiosity, and integrity, and be part of a team that thrives on delivering exceptional service.

Benefits

Health Coverage

Paid Time Off

Retirement Plans

Employee Recognition

Hotel Discounts

Qualifications

• BA/BS degree or 3+ years experience in hospitality sales or related fields.
• Strong understanding of sales pipelines and client relationship management.

Responsibilities

• Manage a portfolio of small and mid-sized sports and entertainment accounts.
• Prospect and cultivate new opportunities by engaging with sports teams and event organizers.

Skills

Hospitality Sales

Communication Skills

Negotiation Skills

Sales Pipeline Management

CRM Systems (Salesforce)

Education

BA/BS Degree

3+ Years Experience in Hospitality Sales

Tools

Salesforce

Job description

Account Manager - Sports & Entertainment

Who are we looking for?

Choice Hotels, one of the world’s largest lodging franchisors, has an exciting opportunity as our Account Manager - Sports & Entertainment to join our Global Sales Organization team. At Choice Hotels, groups and meetings are a strategic priority, and the Sports and Entertainment segments offer high-growth opportunities. In this role, you will focus on growing small and emerging accounts within this market, driving group revenue by building relationships with stakeholders in sports, leagues, event organizers, and entertainment partners, while proactively identifying new business opportunities. You will manage approximately 40 accounts with an annual revenue of $5M.

Your Responsibilities

1. Manage a portfolio of small and mid-sized sports and entertainment accounts.
2. Understand clients' unique group travel needs, provide strategic hotel recommendations, and work to increase bookings and brand loyalty.
3. Prospect and cultivate new opportunities by engaging with sports teams, entertainment agencies, and event organizers.
4. Attend industry events and use market data to build a pipeline aligned with company growth.
5. Collaborate with internal teams to deliver proposals and increase conversion rates.
6. Track performance in Salesforce and monitor sales KPIs.
7. Represent Choice Hotels at key sporting events, trade shows, and client meetings.
8. Travel up to 50% to engage with clients and secure new business.

Your Experience, Skills & Competencies

1. BA/BS degree or 3+ years experience in hospitality sales or related fields.
2. Knowledge of the meetings & events sales process and the sports/entertainment landscape.
3. Experience with CRM systems like Salesforce is a plus.
4. Strong understanding of sales pipelines.
5. Excellent communication, negotiation, and interpersonal skills.
6. Self-starter with a strong work ethic and results-oriented mindset.
7. Ability to thrive in a fast-paced, customer-focused environment.
8. Uphold company values: Be Bold, Be Quick, Listen, Be Curious, Show Integrity.
9. Ability to travel up to 50%.

Your Work Location

This is a remote role, with virtual connections via Zoom or Microsoft Teams, and periodic in-person travel to offices in Rockville, MD, or Scottsdale, AZ. Nationwide travel up to 50% is expected.

Salary and Benefits

The salary range is $72,960 to $86,000 annually, plus commissions. We offer comprehensive benefits including health coverage, paid time off, retirement plans, employee recognition, and hotel discounts.

About Choice

Choice Hotels International is a leading lodging franchisor with nearly 7,500 hotels worldwide. We support entrepreneurial spirits and foster a culture of innovation and respect.

Financial Performance

Review our latest financial results here.

*** This role is not eligible for sponsorship ***

#LI-REMOTE

Ability to model our cultural values: Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious, Show Integrity.