Account Manager – Semiconductor

Pasona N A, Inc.; San Diego (CA); Hybrid; USD 130,000 - 165,000; Full time

Benefits offered by this job

Hybrid schedule

Semiannual bonus

Profit sharing

Commuter benefits

Global team collaborative environment

Career growth opportunities

Job summary

Pasona N A, Inc. in San Diego, CA is hiring an Account Manager for the semiconductor sector. You will manage key accounts, coordinate with global internal teams, and translate technical product features into measurable customer value.

The role requires strong relationship-building, excellent communication, and the ability to manage multiple programs in a technical, global environment. Hybrid work schedule and relocation flexibility are offered.

Qualifications

• 6–10 years of experience in account management, sales, or related roles.
• Strong knowledge of Semiconductors, IC assembly, and IC packaging.
• Experience in semiconductor/electronics/manufacturing/technical industries.
• Excellent communication, organization, and problem-solving skills.
• Ability to manage multiple priorities and customer programs.

Responsibilities

• Manage and grow relationships with assigned customer accounts.
• Serve as the primary point of contact between customers and internal teams.
• Collaborate with global sales teams to develop and execute account strategies.
• Coordinate cross-functional activities with engineering, manufacturing, finance, and support departments.
• Build trust with customers and maintain long-term relationships.
• Address inquiries, concerns, and escalations professionally.
• Support program management activities and ensure timely communication.
• Participate in evening meetings to support overseas teams.

Skills

Relationship management

Communication

Problem-solving

Multi-priority management

Customer service mindset

Education

Bachelor’s degree in Business/Marketing or related field

Engineering degree a plus

Tools

Microsoft Office

CRM tools

Job description

Account Manager – Semiconductor Industry

Location: San Diego, CA (Hybrid)

Salary: 130-165K/year

Hybrid base: 3 days/week at the office

A small, privately held U.S. subsidiary of a major Japanese semiconductor packaging manufacturer is seeking an experienced Account Manager to join our growing team in San Diego, California.

This is an excellent opportunity for a customer-focused and self-driven professional who enjoys building strong client relationships, managing complex programs, and working in a highly technical, global business environment.

Position Summary

The Account Manager will serve as the primary liaison between assigned customers and the company, managing key accounts and coordinating closely with global internal teams. This role requires strong relationship-building abilities, excellent communication skills, and the ability to understand technical product features and translate them into customer value.

The successful candidate will collaborate with sales, engineering, manufacturing, finance, and support teams to develop and execute customer strategies while ensuring high levels of customer satisfaction.

Key Responsibilities

• Manage and grow relationships with assigned customer accounts
• Serve as the primary point of contact between customers and internal teams
• Collaborate with global sales teams to develop and execute account strategies
• Coordinate cross-functional activities with engineering, manufacturing, finance, and support departments
• Build trust with customers and maintain strong long-term relationships
• Professionally address customer inquiries, concerns, and escalations
• Support program management activities and ensure timely communication and follow-up
• Participate in evening meetings as needed to support overseas teams and global operations

Qualifications

Required

• 6–10 years of experience in account management, sales, customer relationship management, or related roles
• Strong experience and technical knowledge in Semiconductors, IC assembly, and IC packaging
• Experience in semiconductor, electronics, manufacturing, or technical industries
• Strong communication, organizational, and problem-solving skills
• Ability to manage multiple priorities and customer programs effectively
• Strong customer service mindset and relationship-building capabilities
• Proficiency in Microsoft Office applicationsBachelor’s degree in Business, Marketing, or related field
  • Engineering degree is a plus
• Ability to analyze situations logically and identify effective solutions

Preferred

• Experience working in global or cross-cultural business environments
• Japanese bilingual skills are a big plus, but not required

Work Environment & Benefits

• Hybrid schedule: 3 days onsite / 2 days remote
• Semiannual bonus program
• DRA / Profit sharing
• Commuter transportation benefits
• Collaborative global team environment
• Long-term career growth opportunities

Work Location

Primary preference:

• San Diego, CA (92121)

Additional candidate locations may be considered:

• San Jose, CA
• Phoenix, AZ
• Austin, TX

Candidates located outside San Diego will be required to relocate to the San Diego area within approximately 6 months.

This description is intended to provide a general overview of the position and does not include all responsibilities or qualifications associated with the role.