Account Manager- Retail and Facility Maintenance Service

ABCO Facility Maintenance; Naperville (IL); Remote; USD 75,000 - 87,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to oversee retail and facility maintenance accounts. This remote role offers the chance to build and maintain strong client relationships while ensuring service excellence. With a competitive salary and comprehensive benefits, this position is perfect for a leader with a strong background in account management and retail. If you are tech-savvy, possess excellent communication skills, and thrive in a collaborative environment, this opportunity could be your next career move. Join a team that values initiative and dedication, and make a significant impact in the facility maintenance sector.

Benefits

Competitive salary

Weekly compensation

Comprehensive benefits

Vacation and Sick time

Qualifications

• 5+ years of account management experience, particularly in retail management.
• Strong communication, decision-making, and leadership skills.

Responsibilities

• Manage client relationships and ensure service levels are met.
• Develop account strategies and provide operational support.

Skills

Account Management

Retail Management

Customer Relationship Management

Problem-Solving

Communication Skills

Leadership

Organizational Skills

Job description

Account Manager - Retail and Facility Maintenance Service

EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Category: Sales and Marketing

Description:

Account Manager - Retail and Facility Maintenance Services (Remote)

ABCO Maintenance is a Commercial Facility Maintenance and Construction company that has been serving the Tri-State area for over 35 years, operating 24/7. We are seeking an experienced Account Manager to join our team and manage our retail and facility services accounts. The ideal candidate will have retail or facilities experience.

Why Choose ABCO?

• Competitive salary range: around $75K+, depending on experience
• Weekly compensation
• Comprehensive benefits including Medical, Dental, Vision, and 401K
• Vacation and Sick time available
• 100% Remote

The Account Manager will play a pivotal role in building and maintaining strong relationships with key retail and facility service accounts. This position requires strong communication and decision-making skills, a deep understanding of customer needs, and the ability to collaborate across teams to ensure client satisfaction. We are looking for a leader to work with our customers to ensure service levels are being met. The ideal candidate will have experience working with and/or managing facility services or maintenance and retail management.

Key Responsibilities:

• Client Relationship Management
• Account Oversight & Strategy
• Operational Support
• Additional duties will evolve as the role progresses.

Job Requirements:

• At least 5 years of account management experience, with a minimum of 5 years in a retail general management role.
• Previous experience in managing accounts within the facility maintenance or construction industries is a plus.
• A stable employment record, with at least 5 years spent with one company (no job-hopping).
• Leadership experience - a leader, not a follower.
• Strong initiative and interpersonal communication skills.
• Excellent problem-solving and conflict resolution abilities.
• Tech-savvy, with proficiency in using computers, phones, and other systems.
• Ability to work independently with minimal supervision.
• Strong organizational and multitasking skills.
• Facility maintenance or construction industry experience is preferred.

Position Requirements: Full-Time

Location: Naperville, Illinois

This position is currently accepting applications.