Account Manager- Retail and Facility Maintenance Service

ABCO Facility Maintenance; Cincinnati (OH); Remote; USD 75,000 - 87,000; Full time

Job summary

Join a forward-thinking company as an Account Manager, where you will leverage your expertise in retail and facility services to build and maintain key client relationships. This role offers the chance to work remotely while contributing to a dynamic team that values initiative and leadership. With over 35 years of experience in the industry, this innovative firm provides a competitive salary and comprehensive benefits. If you are passionate about customer satisfaction and thrive in a fast-paced environment, this opportunity is perfect for you.

Benefits

Competitive salary

Weekly compensation

Medical benefits

Dental benefits

Vision benefits

401K

Vacation time

Sick time

Qualifications

• 5+ years of account management experience, especially in retail.
• Strong communication and leadership skills are essential.

Responsibilities

• Manage client relationships and ensure service levels are met.
• Oversee account strategy and provide operational support.

Skills

Account Management

Customer Relationship Management

Communication Skills

Problem-Solving

Leadership

Organizational Skills

Multitasking

Job description

Account Manager - Retail and Facility Maintenance Service

EOE Statement: We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Category: Sales and Marketing

Description:

Account Manager - Retail and Facility Maintenance Services (Remote)

ABCO Maintenance is a Commercial Facility Maintenance and Construction company that has been serving the Tri-State area for over 35 years, operating 24/7. We are seeking an experienced Account Manager to join our team and manage our retail and facility services accounts. The ideal candidate will have retail or facilities experience.

Why Choose ABCO?

• Competitive salary range: around $75K+, depending on experience
• Weekly compensation
• Comprehensive benefits including Medical, Dental, Vision, and 401K
• Vacation and Sick time available
• 100% Remote

The Account Manager will play a pivotal role in building and maintaining strong relationships with key retail and facility service accounts. This position requires strong communication and decision-making skills, a deep understanding of customer needs, and the ability to collaborate across teams to ensure client satisfaction. We are looking for a leader to work with our customers to ensure service levels are being met. The ideal candidate will have experience working with and/or managing facility services or maintenance and retail management.

Key Responsibilities:

• Client Relationship Management
• Account Oversight & Strategy
• Operational Support
• Additional duties will evolve as the role progresses.

Job Requirements:

• At least 5 years of account management experience, with a minimum of 5 years in a retail general management role.
• Previous experience in managing accounts within the facility maintenance or construction industries is a plus.
• A stable employment record, with at least 5 years spent with one company (no job-hopping).
• Leadership experience - a leader not a follower.
• Strong initiative and interpersonal communication skills.
• Excellent problem-solving and conflict resolution abilities.
• Tech-savvy, with proficiency in using computers, phones, and other systems.
• Ability to work independently with minimal supervision.
• Strong organizational and multitasking skills.
• Facility maintenance or construction industry experience is preferred.

Position Requirements:

Full-Time/Part-Time: Full-Time

Location: Cincinnati, Ohio

Number of Openings: 1

Open Date: 2/28/2025

This position is currently accepting applications.