Account Manager- Retail and Facility Maintenance Service

Abco Maintenance Inc; Cincinnati (OH); On-site; USD 75,000 - 87,000; Full time

Job summary

An established industry player is seeking a dynamic Account Manager to lead retail and facility maintenance services. This pivotal role involves building strong client relationships, overseeing account strategies, and ensuring operational excellence. The ideal candidate will bring extensive experience in account management and a solid background in the retail or facility maintenance sectors. Join a forward-thinking company that values initiative and leadership, offering a competitive salary and comprehensive benefits in a fully remote environment. If you are ready to make a significant impact and grow your career, this opportunity is for you.

Benefits

Competitive salary

Weekly compensation

Medical benefits

Dental benefits

Vision benefits

401K

Vacation time

Sick time

Qualifications

• 5+ years of account management experience in retail or facility services.
• Strong communication, leadership, and problem-solving skills required.

Responsibilities

• Manage client relationships and ensure service levels are met.
• Oversee account strategy and provide operational support.

Skills

Account Management

Customer Relationship Management

Leadership

Problem Solving

Communication

Organizational Skills

Tools

Computer Systems

Communication Tools

Job description

Account Manager- Retail and Facility Maintenance Service

Join to apply for the Account Manager- Retail and Facility Maintenance Service role at ABCO Facility Maintenance

Account Manager - Retail and Facility Maintenance Services (Remote)

ABCO Maintenance is a Commercial Facility Maintenance and Construction company that has been serving the Tri-State area for over 35 years, operating 24/7. We are seeking an experienced Account Manager to join our team and manage our retail and facility services accounts. The ideal candidate will have retail or facilities experience.

Why Choose ABCO?

• Competitive salary range: around $75K+, depending on experience
• Weekly compensation
• Comprehensive benefits including Medical, Dental, Vision, and 401K
• Vacation and Sick time available
• 100% Remote

The Account Manager will play a pivotal role in building and maintaining strong relationships with key retail and facility service accounts. This position requires strong communication and decision-making skills, a deep understanding of customer needs, and the ability to collaborate across teams to ensure client satisfaction. We are looking for a leader to work with our customers to ensure service levels are being met. The ideal candidate will have experience working with and/or managing facility services or maintenance and retail management.

Key Responsibilities:

• Client Relationship Management
• Account Oversight & Strategy
• Operational Support
• Additional duties will evolve as the role progresses.

Job Requirements:

• At least 5 years of account management experience, with a minimum of 5 years in a retail general management role.
• Previous experience in managing accounts within the facility maintenance or construction industries is a plus.
• A stable employment record, with at least 5 years spent with one company (no job-hopping).
• Leadership experience - a leader not a follower.
• Strong initiative and interpersonal communication skills.
• Excellent problem-solving and conflict resolution abilities.
• Tech-savvy, with proficiency in using computers, phones, and other systems.
• Ability to work independently with minimal supervision.
• Strong organizational and multitasking skills.
• Facility maintenance or construction industry experience is preferred.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Sales and Business Development

Industries

Facilities Services