Account Manager (Remote in NJ PA)

Medlogix, Llc; Hamilton (NJ); Remote; USD 60,000 - 90,000; Full time

Job summary

Medlogix, Llc is seeking an Account Manager for a remote role with approximately 20% travel for onsite client meetings and conferences. Ideal candidates reside in NJ, NY, PA, or DE due to travel requirements and will lead client relationships to ensure satisfaction and retention.

The role collaborates with Operations to monitor contracts, identify trends, and drive issue resolution while partnering with Business Development to explore expansion opportunities.

Qualifications

• Bachelor's degree from an accredited four-year college is preferred.
• 1-3 years in Auto and/or Workers' Compensation, Medical Claims, Independent Medical Exam and Peer Review account management experience is preferred.

Responsibilities

• Lead contact for assigned book of business to ensure products, services and workflows meet client expectations.
• Monitor contract compliance with Operations and spearhead issue resolution.
• Work with Business Development to seek product expansion opportunities.

Skills

Client relationship management

Relationship building

Presentation skills

Lead generation

Education

Bachelor's degree

1-3 years in related field

Tools

CRM database

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Account Manager (Remote in NJ PA)

Hamilton, NJ, US

2 days ago Requisition ID: 1464

Job Title: Account Manager

Location: Remote position with approximately 20% travel for onsite client meetings and conferences. Candidates located in NJ, NY, PA, or DE are preferred due to travel requirements.

Status: Exempt

Essential Job Functions:

Medlogix's Account Manager will serve as the lead contact with their assigned book of business to ensure all products, services and workflows meet and exceed client expectations. Client relationship management and retention is key. The successful Account Manager will work closely with the Operations team to monitor contract compliance, identify trends and spearhead issue resolution. Additional responsibilities include working with the Business Development team to seek product expansion opportunities, to benefit program outcomes.

Additional Job Duties:

Achieve high account visibility (through meetings, phone calls, email, industry, and events)

• Identify and initiate relationships with new industry contacts


• Relationship building both internally and externally with industry contacts


• Inter-departmental communications for optimal servicing


• Provide visibility into client trends and referral patterns while keeping abreast of the competition and industry regulatory requirements


• Working knowledge of the MyMedlogix portal application in order to help resolve issues, provide demonstrations and assist with training an onboarding of new adjusters


• Attend client meetings and prepare, deliver presentations


• Arrange, prepare and deliver year-end-review and other periodic meetings with client and key Medlogix stakeholders


• Maintain CRM database with client updates and new growth opportunities in live time


• Give assistance and support to Sales including lead generation


• Onboarding/Set-up of new accounts within Medlogix


• Support account growth – pursue opportunities to expand product and service offerings


• Troubleshoot problems regarding customer products and handle issues as necessary


• Develop marketing and sales plans for growth of existing accounts


• Keep informed of industry changes, new products, services, and other items of interest to customers

Education and Experience

• Bachelor's degree from an accredited four-year college is preferred


• 1-3 years in Auto and/or Workers' Compensation, Medical Claims, Independent Medical Exam and Peer Review account management experience is preferred

EEOC Statement:

Medlogix provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.