Account Manager — Rapid Growth, Weekly Pay & Benefits

Rent-A-Center; Charlotte (NC); On-site; USD 21,000 - 23,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Job summary

Rent-A-Center is seeking an Account Manager to oversee a portfolio of rental accounts, deliver exceptional customer service, sell new products, and manage deliveries and pickups. You will build strong customer relationships while supporting account health and growing sales in line with RAC values.

This full-time role includes early-stage collections, maintaining showroom standards, and safe handling of merchandise.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Maintain account health and secure payment commitments utilizing account management tools.
• Complete assigned routes for deliveries, pickups, and account follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to all company safety and operational guidelines.

Skills

Strong communication

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center is seeking an Account Manager to oversee a portfolio of rental accounts, deliver exceptional customer service, sell new products, and manage deliveries and pickups. You will build strong customer relationships while supporting account health and growing sales in line with RAC values.

This full-time role includes early-stage collections, maintaining showroom standards, and safe handling of merchandise.