Account Manager: Rapid Growth, Weekly Pay & Benefits

Rent-A-Center; Lawrence (MA); On-site; USD 27,000 - 28,000; Full time

Job summary

Rent-A-Center is hiring for a Store Account Manager responsible for managing rental accounts, delivering excellent customer service, and driving account performance through deliveries, pickups, and follow-ups.

You will build strong customer relationships, conduct early-stage collections, and contribute to sales growth while maintaining store standards and safety protocols. This role requires a high school diploma, a valid driver's license, and strong communication skills.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts and build customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet collection standards.
• Maintain account health and secure payment commitments using management tools.
• Complete routes for deliveries, pickups, and follow-ups.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.
• Maintain showroom standards and company vehicles.
• Adhere to safety and operational guidelines.

Skills

Strong communication

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center is hiring for a Store Account Manager responsible for managing rental accounts, delivering excellent customer service, and driving account performance through deliveries, pickups, and follow-ups.

You will build strong customer relationships, conduct early-stage collections, and contribute to sales growth while maintaining store standards and safety protocols. This role requires a high school diploma, a valid driver's license, and strong communication skills.