Account Manager, Publications

Envision Pharma Group; United States; On-site; USD 90,000 - 130,000; Full time

Job summary

Envision Pharma Group is seeking an Account Manager to lead and grow client publications accounts, manage complex projects, and oversee delivery on time and within budget. You will be the main client contact, coordinating internal teams and ensuring high-quality, compliant outputs across programs.

The role requires strong client-facing and financial management skills, mentoring abilities, and exemplary communication.

Qualifications

• Demonstrable experience in a client-facing, project or account management role in a medical communications agency environment.
• Prior experience working on a publications focused account is essential.
• Experience managing complex projects, with the ability to take on financial management.
• Proven ability to build strong and positive relationships with clients and other external stakeholders.
• Ability to lead and motivate a team, preferably with experience mentoring others.
• Excellent organisational skills and ability to adapt in a fast-paced, dynamic environment.
• Outstanding communication and interpersonal skills, with the ability to convey complex information clearly and persuasively.

Responsibilities

• Project & Client Management: Lead day-to-day client interactions and oversee project delivery from briefing to completion. Coordinate internal teams to ensure timely, compliant, and high-quality execution of deliverables.
• Strategic Delivery: Understand client objectives, industry regulations, and internal SOPs to ensure consistent alignment. Troubleshoot delivery challenges and take proactive steps to resolve issues.
• Team Collaboration: Work closely with Scientific leads to align on strategy, content, and planning. Support team members by providing guidance and mentoring where needed.
• Account Oversight & Growth: Maintain strong client relationships, monitor satisfaction, and manage account performance. Oversee financial processes including budget preparation, scope management, invoicing and forecasting.
• Business Development: Identify and support new business opportunities within existing accounts. Contribute to proposals and support pitches.
• Operational Contribution: Participate in cross-functional initiatives and working groups to enhance company processes and services.

Skills

Client-facing

Project management

Relationship building

Team leadership

Organizational skills

Communication skills

Publications planning

Tools

MS Office Suite

iEnvision

Job description

Work shouldn't just be something we do; it should have a purpose. At Envision, we believe in creating life-changing outcomes through the work we do with our clients, giving back to our communities, while creating a company culture where our people thrive. We believe success starts with a workplace where everyone feels valued, supported, and empowered to grow.

Being part of a collaborative team means there's no limit to what you can achieve. With us, you can be a part of a growing company you want to work for.

Our Vision: To unleash the power of combined intelligence to accelerate patient access to life-changing treatments.

Our Mission: Delivering smarter and faster solutions to create, communicate, and commercialize value for our clients.

The opportunity

We are looking for medical or life science specialists with a passion for scientific communication to join our Envision Medical Communications team.

As an Account Manager, you will take the lead in managing and growing our client accounts with a focus on publications. Your role will be pivotal in overseeing all aspects of project management and client service, ensuring that each project is delivered with the highest quality, on time, and within budget. You will be the primary point of contact for our clients, building strong relationships and working closely with internal teams to bring complex projects to fruition.

How will you make an impact at Envision Pharma Group?

Role responsibilities

• Project & Client Management: Lead day-to-day client interactions and oversee project delivery from briefing to completion. Coordinate internal teams to ensure timely, compliant, and high-quality execution of deliverables.
• Strategic Delivery: Understand client objectives, industry regulations, and internal SOPs to ensure consistent alignment. Troubleshoot delivery challenges and take proactive steps to resolve issues.
• Team Collaboration: Work closely with Scientific leads to align on strategy, content, and planning. Support team members by providing guidance and mentoring where needed.
• Account Oversight & Growth: Maintain strong client relationships, monitor satisfaction, and manage account performance. Oversee financial processes including budget preparation, scope management, invoicing and forecasting.
• Business Development: Identify and support new business opportunities within existing accounts. Contribute to proposals and support pitches.
• Operational Contribution: Participate in cross-functional initiatives and working groups to enhance company processes and services.

Do you have what we are looking for?

Skills & expertise

• Demonstrable experience in a client-facing, project or account management role in a medical communications agency environment.
• Prior experience working on a publications focused account is essential.
• Experience managing complex projects, with the ability to take on financial management.
• Proven ability to build strong and positive relationships with clients and other external stakeholders.
• Ability to lead and motivate a team, preferably with experience mentoring others.
• Excellent organisational skills and ability to adapt in a fast-paced, dynamic environment.
• Outstanding communication and interpersonal skills, with the ability to convey complex information clearly and persuasively.
• Proficiency in MS Office Suite and publication planning software such as iEnvision.

The provided salary range reflects the potential base salary for this role in the United States, considering factors such as your professional and academic experience, training, and role responsibilities. In addition to a competitive base salary, we offer an attractive total compensation benefits package designed to reward and support our people.

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