Account Manager, Private Client Services (Personal Insurance)

Internationalinsuranceprofessionals; Virginia; On-site; USD 65,000 - 120,000; Full time

Benefits offered by this job

Generous time off

Tuition reimbursement

Charitable matching

Stock purchase plan

Job summary

Marsh McLennan Agency is seeking an Account Manager for Private Client Services (Personal Insurance) in Virginia. You will develop and service new and existing client accounts, acting as a trusted advisor and consultant to help retain and grow business.

The role requires strong customer service, time management, and Excel skills; P&C knowledge and license (or ability to obtain within 90 days) are preferred. A rewarding benefits package accompanies the salary.

Qualifications

• 3 years' prior experience in customer service within the insurance industry
• Knowledge of Personal Lines Insurance coverages
• P&C license or ability to obtain within 90 days

Responsibilities

• Develop and service new and existing accounts
• Serve as advisor and consultant to clients
• Maintain and retain existing business and follow referrals
• Rounding client accounts

Skills

Customer service

Time management

Self-starter

Excel proficiency

Education

High School Diploma or equivalent

Associates or Bachelor's degree preferred

Tools

Sagitta

ImageRight

EPIC

Job description

Marsh McLennan Agency

Account Manager, Private Client Services (Personal Insurance)

Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesn't happen overnight. It's a result of hard work by extraordinary people. The industry's brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as an Account Manager at MMA.

A day in the life.

As our Account Manager on the Private Client Services team, you'll be responsible for developing and servicing new and existing accounts. Serving as an advisor and consultant to clients, you will maintain and retain existing business, while following up on referrals and rounding client accounts.

Successful candidates will have:

• Superb customer service skills and ability to work independently.
• Exceptional time management and organization skills.
• Self-starter with demonstrated resourcefulness
• Proficiency with Microsoft Office Suite, with advanced proficiency in Excel.
• Exceptional Attention to Detail

Our future colleague.

We'd love to meet you if your professional track record includes these skills:

• High School Diploma or equivalent required
• Demonstrated knowledge of Personal Lines Insurance coverages with a minimum 3 years prior experience in customer service within the insurance industry

• Experience with both admitted and non-admitted markets, as well as all private client (personal lines) policy types.
• P&C Insurance License (or ability to obtain within 90 days)

• High School Diploma or equivalent required
• Legal work authorization to work in the U.S. on a permanent and ongoing basis without the need for sponsorship now or in the future

These additional qualifications are a plus, but not required to apply:

• Associates or Bachelor's degree preferred
• Experience using Sagitta, ImageRight and EPIC preferred

We know there are excellent candidates who might not check all of these boxes. Don't be shy. If you're close, we'd be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfilment through meaningful work.

• Generous time off, including personal and volunteering
• Tuition reimbursement and professional development opportunities
• Charitable contribution match programs
• Stock purchase opportunities

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [e-mail]

The applicable base salary range for this role is $64,700 to $120,400.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.

We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.