Account Manager - People Solutions

Lockton; Chicago (IL); On-site; USD 65,000 - 95,000; Full time

Job summary

Lockton is seeking an eager Account Manager to support the growth of our Employee Benefits Practice in the Chicago area. You will service Lockton clients, market their needs, and collaborate with colleagues to build strong relationships.

Responsibilities include managing service plans, coordinating renewals, preparing client communications, and ensuring compliance. Travel to meet clients and carriers is expected as needed.

Qualifications

• Bachelor's Degree in Business Administration or related field and/or equivalent years of experience.
• Must have health & welfare/employee benefits carrier or brokerage/consulting experience and a minimum of 3 years' industry experience.
• Experience in marketing and servicing employee benefit programs.
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, PowerPoint).
• Strong verbal and interpersonal communication skills required.
• Understanding of industry trends and governmental regulations.

Responsibilities

• Serve designated book of health & welfare business including client service, marketing, vendor management, project management, claims and administration.
• Manage service/project plan timeline for each client as developed by the account executive.
• Support account executive in scheduling and preparation of client meetings.
• Request and manage receipt of renewals from carriers.
• Draft Line of Coverage and Revenue Summary for account executives.
• Manage carrier/vendor responses to questions during bid solicitation.
• Ensure contracts/documents are executed timely.
• Review SPD, certificates, policies and contracts for accuracy.
• Initiate and manage administrative activity related to implementing a new carrier.
• Prepare RFPs, annual compliance calendar, routine claim summaries, and enrollment materials.
• Address internal compliance issues such as compensation disclosure; service agreements; broker of record letters; business associate agreements.

Skills

Client service

Marketing

Vendor management

Project management

Communication

Education

Bachelor's Degree in Business Administration

Tools

Microsoft Office Suite

Job description

Description

Lockton is seeking an eager, driven Account Manager, who will bring a fierce commitment to supporting the efforts of building new relationships, exceeding client expectations, and pushing our Employee Benefits Practice to new heights in the marketplace. The Account Manager will be responsible for servicing and marketing the needs of Lockton clients. Collaboration and a willingness to support your colleagues is imperative, as is a true love for building and nurturing relationships, both internal and external.

Responsibilities

• Services designated book of health & welfare business as related to client service, marketing, vendor management, project management, claims and administration.
• Effectively manage service/project plan timeline for each client as developed by the account executive.
• Support account executive in the scheduling and preparation of client meetings.
• Request and manage receipt of all renewals from carriers.
• Draft "Line of Coverage and Revenue Summary" for account executives.
• Manage carrier/vendor responses to questions during bid solicitation.
• Ensure all necessary contracts/documents are executed in a timely fashion.
• Review SPD, certificates, policies and contracts for accuracy.
• Initiate and manage all administrative activity related to implementing a new carrier (i.e., contract reviews, implementation meetings/calls, carrier introductions, etc.).
• Preparation of RFPs, annual compliance calendar for clients, routine claim summary/aggregate reports, initial claim projections (when appropriate) and employee communication material (enrollment guides, annual enrollment meeting presentations, CEO letters, etc.).
• Ensure internal compliance issues are addressed, including (but not limited to): compensation disclosure; service agreements; broker of record letters; business associate agreements.

Compensation And Benefits

Lockton Companies LLC is committed to offering competitive pay and benefits and complies with all relevant state/local pay transparency laws. The entry base salary offered for this opportunity may vary, and is contingent upon candidate education, skills, abilities, essential competencies, experience, professional designations, unique qualifications, and geographic location.

Performance Bonus: This role may be eligible for an annual performance bonus, based upon the financial performance of the organization and the individual contributions of the Associate.

Check out Lockton Benefits Offerings Here

Qualifications

• Bachelor's Degree in Business Administration or related field and/or equivalent years of experience.
• Must have previous health & welfare/employee benefits insurance carrier or brokerage/consulting experience and a minimum of 3 years' industry experience.
• Experience in marketing and servicing the employee benefit programs.
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint).
• Strong verbal and interpersonal communication skills required.
• Understands industry trends and governmental regulations.
• Ability to complete continuing education requirements as needed.
• Ability to attend company, department, and team meetings as required, including industry training sessions.
• Ability to travel by automobile and aircraft.
• Ability to work outside of normal business hours as needed.