Account Manager - Payments

BS&A Software; Byron (CA); Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Payments Account Manager to enhance relationships with municipal clients. This role is pivotal in driving sales growth and customer satisfaction by transitioning clients from third-party payment providers to integrated solutions. You will engage directly with key stakeholders, identify opportunities for cross-selling, and ensure a seamless customer experience. The company promotes a culture of diversity and continuous learning, providing a supportive environment for career advancement. If you have a passion for sales and a knack for relationship management, this opportunity is perfect for you.

Benefits

Health Insurance

401K

Continuous Learning Opportunities

Collaborative Work Environment

Qualifications

• 3-5 years of experience in payments or GovTech sales/account management.
• Proven track record of building relationships and achieving sales quotas.

Responsibilities

• Serve as the primary contact for municipal customers, ensuring smooth transitions.
• Identify cross-sell opportunities and develop tailored account strategies.

Skills

Relationship Management

Sales Strategies

Customer Needs Analysis

Payment Processing Knowledge

Job description

Payments Account Manager
Reports to: Integrated Payments Sales Manager

Location: Remote (Travel to Michigan and Midwest/Southeast territories required)

Job Summary
The Payments Account Manager is responsible for driving enterprise cross-sell and migration efforts among municipalities still using third-party payment providers. As a key player in the BS&A Payments team, this role requires exceptional relationship management skills and a consultative approach to help municipalities maximize the benefits of integrated payments.

Responsibilities

• Account Management:
  • Serve as the primary point of contact for municipal customers, particularly those in the Top 100 accounts, ensuring a seamless transition to BS&A Payments.
  • Build strong relationships with stakeholders, including finance and operations leaders in municipal governments.
• Sales Growth:
  • Identify cross-sell opportunities within the existing customer base.
  • Develop and execute tailored account strategies to transition municipalities from third-party processors to BS&A Payments.
• Customer Enablement:
  • Conduct discovery sessions to understand customer needs and pain points, offering solutions that enhance reconciliation, adoption, and overall satisfaction.
  • Coordinate with legal teams on contractual obligations and stored payment method migrations.
• Collaboration:
  • Work closely with marketing to personalize outreach campaigns for non-integrated accounts.
  • Partner with product and support teams to resolve customer challenges quickly and effectively.

Requirements

• 3–5 years of experience in payments or GovTech sales/account management.
• Proven track record of building relationships and achieving sales quotas.
• Understanding of payment processing workflows and common challenges in municipal finance.
• Willingness to travel for in-person meetings and regional events.

Why BS&A Software?

• Comprehensive benefits package, including health insurance and 401K.
• A culture that values diversity, inclusion, and balance.
• Continuous learning and development opportunities.
• A supportive and collaborative working environment with opportunities for career growth.

How To Apply
If you’re an experienced sales leader ready to make a significant impact, we invite you to apply! BS&A Software is proud to be an equal opportunity employer, committed to creating a diverse and inclusive workplace.

Seniority level: Mid-Senior level

Employment type: Full-time

Job function: Sales and Business Development

Industries: Internet Publishing