Account Manager - Orlando Radio

Cox Media Group, LLC.; Orlando (FL); On-site; USD 45,000 - 75,000; Full time

Job summary

CMG Media Group in Orlando, FL seeks an Account Manager to support the sales team with administrative duties, Proposals, and event coordination. You will handle client communications, generate presentations, and maintain internal systems while learning digital sales processes.

The role offers growth potential, a collaborative team environment, and access to specialized tools like Wide Orbit and Nielsen. A valid driver’s license is required.

Qualifications

• 2 years' college or equivalent high-level administrative experience required.
• Excellent communication skills with attention to detail accuracy and follow-up required.
• Excellent written correspondence, document presentation, proposal creation (Word, Excel, PowerPoint, Photoshop/Illustrator) skills required.
• Experience communicating directly and confidently with clients required.
• Ability to maintain confidentiality required.
• Fluency or potential to become fluent in sales technology assets (Scarborough, Tapscan, Nielsen, Topline).
• Ability to prioritize and meet deadlines.
• Must have a valid driver's license and clean driving record.

Responsibilities

• Provides high level internal and external customer service.
• Works with Sales to provide customer-facing support including billing issues, inputting sales orders/revisions for traditional and digital sales, pulling sales reports from analytics tools.
• Serves as Special Event coordinator.
• Creates proposals, presentations and sales collateral.
• Become an expert with internal systems: Wide Orbit, Miller Kaplan, Nielsen, DOT, XSM, etc.
• Maintains keen attention to detail in organizing meetings and anticipating needs.

Skills

Customer service

Client communication

Proposal creation

Presentation skills

Microsoft Word

Excel

PowerPoint

Photoshop/Illustrator

Sales platforms familiarity

Education

Two years college or equivalent administrative experience

Tools

Wide Orbit

Miller Kaplan

Nielsen

DOT

XSM

Job description

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Position Overview

Our Cox Media Group team in Orlando, FL is looking for an Account Manager (AM). Our AMs get to provide administrative support to the entire sales department. For example, our AMs work on special projects, set appointments, write correspondence, create presentations, compile data and research, and work directly with our clients and sales staff. Some of which could be of a sensitive or confidential nature.

Our ideal candidate will have worked in a support position in a sales environment, having an aptitude towards working with the digital sales process and open to learning new software programs.

As this position is in sales, the ideal candidate must enjoy working in a team-oriented environment and playing an integral role in achieving the goals of the department. This role may qualify for future promotion to a senior professional assistant or media consultant.

Essential Duties and Responsibilities

• Provides high level internal and external customer service
• Works with Sales to provide customer-facing support including any billing errors or issues, inputting sales orders/revisions for traditional and digital sales, pulls various sales reports as required by sales management and MCs from Google Analytics, AdWords, DFP, and others.
• Serves as our Special Event coordinator.
• Creates proposals, presentations and various sales collateral.
• Become an expert with all internal systems: Wide Orbit, Miller Kaplan, Nielsen, DOT, XSM, to name a few.
• Maintains keen attention to detail in organizing meetings and anticipating needs.

Minimum Qualifications

• 2 years' college or equivalent high-level administrative experience required.
• Excellent communication skills with attention to detail accuracy and follow-up required.
• Excellent written correspondence, document presentation, proposal creation (Microsoft Word, Excel, PowerPoint, Photoshop/Illustrator, or other similar tools) skills required.
• Experience communicating directly and confidently with clients required.
• Ability to maintain confidentiality required
• Must be fluent, or have the talent to become fluent, in sales technology assets (to include but not limited to Scarborough, Tapscan, Nielsen, Topline)
• Ability to prioritize and complete tasks, with the ability to work under pressure and meet deadlines
• Must have a valid driver's license and clean driving record

About Cox Media Group

CMG Media Corporation (d/b/a Cox Media Group) is an industry-leading media company with unparalleled brands, award-winning content, and exceptional team members. CMG provides valuable local and national journalism and entertainment content to the people and communities it serves. The company's businesses encompass 17 high-quality, market-leading television brands in 9 markets; 45 top-performing radio stations delivering multiple genres of content in 9 markets; and numerous streaming and digital platforms. CMG's TV portfolio includes multiple primary affiliates of ABC, CBS, FOX, NBC, Telemundo and MyNetworkTV, as well as several valuable news and independent stations. For more information about CMG, visit www.coxmediagroup.com

CMG is a special place. Here, we rely on our winning mindset and deep expertise to find creative solutions, think differently, and work together to positively impact the people and communities we serve. It's where we connect and inspire diverse audiences every day and everywhere with our unmatched content, products, services and people.

At CMG, we take pride in our collaborative and open environment, where everyone feels valued, seen and heard. Our shared commitment to living our company's core Values – Teamwork, Integrity, Quality and Fiscal Responsibility - propels us every day, in everything we do. We encourage you to explore #LifeAtCMG, where you can bring your best, authentic self to work, think boldly and make a difference.

If you are currently a CMG employee, please log into THRIVE to access our internal career center.

CMG is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, veteran status, disability, genetic information, or any other characteristic protected by applicable law.