Account Manager (NY)

Aspen Surgical; New York (NY); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Aspen Surgical is seeking an Account Manager for the Acute Sales segment to expand existing hospital and surgery center accounts across the United States.

You will be the subject matter expert on Aspen's full product portfolio, driving adoption, managing opportunities in Salesforce, and coordinating with field teams. Travel up to 80% and credentialing to enter facilities are required.

Qualifications

• Bachelor’s degree required.
• 3+ years of accomplished business to business sales experience.
• 2+ years’ Operating Room sales experience preferred.
• Knowledgeable around market landscape with Surgical Instruments and/or Endoscopy.
• Experience in Medical Device products, both capital and disposable, for specific surgery procedures and settings.
• Excellent computer skills including Microsoft Office Suite (Excel) and Salesforce
• Valid Driver’s License issued in one of the 50 states with no suspensions or revocations.
• Ability to travel 80% of the time including overnights as needed.
• Becomes fully credentialed to enter hospitals and surgery centers.
• Energetic, outgoing, and excited about joining a growing company and increasing market share.
• High level of proven business and financial acumen.

Responsibilities

• Renew and expand business channels to grow Aspen's sales within current accounts in the United States.
• Identify opportunities to expand into new categories and drive increased usage of existing categories; develop quotes and process orders.
• Provide clinical support and cross-reference products as needed.
• Lead in-service activities to secure product adoption across Aspen's portfolio.
• Manage stakeholders, train clinical teams, ensure usage, and defend position (in-person and virtual).
• Support Account Executive in coordinating pursuits within geography.
• Collaborate on account strategy, implementation and expansion planning.
• Provide technical information per user manuals and instructions for use.
• Use Salesforce.com to manage sales funnel and at-risk business.
• Work with marketing on industry insights and sales campaigns.
• Support broader strategic account strategy with Director of Strategic Accounts.
• Cross-reference products, pricing, and service inquiries.
• Build and manage relationships with key decision makers.
• Represent the company at trade shows to promote products and services.
• Negotiate and manage contracts for key customers.

Skills

B2B sales

Account management

Salesforce

Surgical instruments knowledge

Endoscopy knowledge

Excel

Education

Bachelor's degree

Tools

Salesforce

Excel

Job description

About Aspen

We love what we do! At Aspen Surgical we live our values of Customer Focus, Integrity, Accountability, Collaboration, and Innovative Spirit every day. This caring dedication creates and builds exceptional products that drive the industry standard making a real and lasting impact on people’s lives around the world. We strive to be the best, while providing the tools, resources, and support needed to set our team members up for success.

Summary

Join Aspen Surgical's Commercial Sales Team as an Account Manager in the Acute Sales segment of the business. With a comprehensive portfolio of industry-trusted surgical essentials and infection control products, Aspen Surgical helps support safety and efficiency in the operating room and beyond. In this role you will be the subject matter expert on Aspen's entire product portfolio that is used in hospitals and surgery centers. This is a full-line sales opportunity responsible for growing existing accounts and driving increased usage.

In This Position, You Will Have the Opportunity To

• Renew and expand business channels to grow Aspen's sales within current accounts in the United States.
• Identify opportunities to expand into new categories and drive increased usage of existing categories. Provide portfolio options to customers, develop quotes, process orders and follow-up to ensure complete Customer satisfaction.
• Ensure successful trials and implementation, conduct cross-referencing, and provide clinical support at assigned facilities.
• Assist/Lead all in-service activities as needed to secure product adoption within accounts across all of Aspen's portfolio.
• Manage stakeholders, train clinical team, ensure usage, drive customer satisfaction, and defend position (in-person and virtually)
• Support Account Executive in coordinating pursuits within geography
• Work with Account Executive on account strategy, implementation and expansion planning and other key account management activities.
• Provide technical information to staff consistent with product user manuals and instructions for use.
• Consistently use Salesforce.com to manage sales funnel opportunity development and at-risk business.
• Work with marketing team to identify industry insights from whitepapers and case studies to leverage their selling efforts. Implement sales campaigns to accommodate goals specified by Aspen.
• Work with Director of Strategic Accounts to support broader targeted strategic account strategy.
• Responsible for conducting cross-reference of products, pricing and service related inquiries.
• Build and manage relationships with key decision makers.
• Represent the company at local, regional and national trade shows to promote products and services.
• Negotiate and manage contracts and contractual obligations for key customers.

What You Need To Succeed In This Position

• Bachelor’s degree required.
• 3+ years of accomplished business to business sales experience.
• 2+ years’ Operating Room sales experience preferred.
• Knowledgeable around market landscape with Surgical Instruments and/or Endoscopy.
• Experience in Medical Device products, both capital and disposable, for specific surgery procedures and settings.
• Excellent computer skills including Microsoft Office Suite (Excel) and Salesforce
• Valid Driver’s License issued in one of the 50 states with no prior suspensions or revocations required (must be maintained during employment)
• Ability to travel 80% of the time including overnights as needed
• Ability to become fully credentialed to enter hospitals and surgery centers.
• Energetic, outgoing, and excited about joining a growing company and increasing market share.
• High level of proven business and financial acumen.

We're proud to be an equal opportunity employer and celebrate our employees' differences, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or Veteran status. Diversity makes us better.