Account Manager

Aspen Surgical; New York (NY); On-site; USD 70,000 - 120,000; Full time

Job summary

Aspen Surgical in the United States seeks an Account Manager for the Acute Sales segment. You will be the subject matter expert on Aspen’s product portfolio used in hospitals and surgery centers, driving growth and customer satisfaction.

The role requires 3+ years of B2B sales, OR sales experience preferred, and the ability to travel up to 80%. Join a team that supports safety and efficiency in operating rooms through trusted products.

Qualifications

• 3+ years of accomplished business to business sales experience.
• 2+ years’ Operating Room sales experience preferred.
• Knowledgeable around market landscape with Surgical Instruments and/or Endoscopy.
• Experience in Medical Device products, both capital and disposable, for specific surgery procedures and settings.
• Excellent computer skills including Microsoft Office Suite (Excel) and Salesforce.
• Valid Driver’s License issued in one of the 50 states with no prior suspensions or revocations required (must be maintained during employment).
• Ability to travel 80% of the time including overnights as needed.
• Ability to become fully credentialed to enter hospitals and surgery centers.
• Energetic, outgoing, and excited about joining a growing company and increasing market share.
• High level of proven business and financial acumen.

Responsibilities

• Renew and expand business channels to grow Aspen’s sales within current accounts in the United States.
• Identify opportunities to expand into new categories and drive increased usage of existing categories. Provide portfolio options to customers, develop quotes, process orders and follow-up to ensure complete Customer satisfaction.
• Ensure successful trials and implementation, conduct cross-referencing, and provide clinical support at assigned facilities.
• Assist/Lead all in-service activities as needed to secure product adoption within accounts across all of Aspen's portfolio.
• Manage stakeholders, train clinical team, ensure usage, drive customer satisfaction, and defend position (in-person and virtually).
• Support Account Executive in coordinating pursuits within geography.
• Work with Account Executive on account strategy, implementation and expansion planning and other key account management activities.
• Provide technical information to staff consistent with product user manuals and instructions for use.
• Consistently use Salesforce.com to manage sales funnel opportunity development and at-risk business.
• Work with marketing team to identify industry insights from whitepapers and case studies to leverage their selling efforts. Implement sales campaigns to accommodate goals specified by Aspen.
• Work with Director of Strategic Accounts to support broader targeted strategic account strategy.
• Responsible for conducting cross-reference of products, pricing and service related inquiries.
• Build and manage relationships with key decision makers.
• Represent the company at local, regional and national trade shows to promote products and services.
• Negotiate and manage contracts and contractual obligations for key customers.

Skills

B2B sales

OR sales

Surgical devices

Medical devices

Communication

Negotiation

Tools

Salesforce

Excel

Job description

We love what we do! At Aspen Surgical we live our values of Customer Focus, Integrity, Accountability, Collaboration, and Innovative Spirit every day. This caring dedication creates and builds exceptional products that drive the industry standard making a real and lasting impact on people’s lives around the world. We strive to be the best, while providing the tools, resources, and support needed to set our team members up for success.

Summary

Join Aspen Surgical’ s Commercial Sales Team as an Account Manager in the Acute Sales segment of the business. With a comprehensive portfolio of industry-trusted surgical essentials and infection control products, Aspen Surgical helps support safety and efficiency in the operating room and beyond. In this role you will be the subject matter expert on Aspen’s entire product portfolio that is used in hospitals and surgery centers. This is a full-line sales opportunity responsible for growing existing accounts and driving increased usage.

In This Position, You Will Have the Opportunity To

• Renew and expand business channels to grow Aspen’s sales within current accounts in the United States.
• Identify opportunities to expand into new categories and drive increased usage of existing categories. Provide portfolio options to customers, develop quotes, process orders and follow-up to ensure complete Customer satisfaction.
• Ensure successful trials and implementation, conduct cross-referencing, and provide clinical support at assigned facilities.
• Assist/Lead all in-service activities as needed to secure product adoption within accounts across all of Aspen's portfolio.
• Manage stakeholders, train clinical team, ensure usage, drive customer satisfaction, and defend position (in-person and virtually)
• Support Account Executive in coordinating pursuits within geography
• Work with Account Executive on account strategy, implementation and expansion planning and other key account management activities.
• Provide technical information to staff consistent with product user manuals and instructions for use.
• Consistently use Salesforce.com to manage sales funnel opportunity development and at-risk business.
• Work with marketing team to identify industry insights from whitepapers and case studies to leverage their selling efforts. Implement sales campaigns to accommodate goals specified by Aspen.
• Work with Director of Strategic Accounts to support broader targeted strategic account strategy.
• Responsible for conducting cross-reference of products, pricing and service related inquiries.
• Build and manage relationships with key decision makers.
• Represent the company at local, regional and national trade shows to promote products and services.
• Negotiate and manage contracts and contractual obligations for key customers.

What You Need to Succeed in This Position

• 3+ years of accomplished business to business sales experience.
• 2+ years’ Operating Room sales experience preferred.
• Knowledgeable around market landscape with Surgical Instruments and/or Endoscopy.
• Experience in Medical Device products, both capital and disposable, for specific surgery procedures and settings.
• Excellent computer skills including Microsoft Office Suite (Excel) and Salesforce
• Valid Driver’s License issued in one of the 50 states with no prior suspensions or revocations required (must be maintained during employment)
• Ability to travel 80% of the time including overnights as needed
• Ability to become fully credentialed to enter hospitals and surgery centers.
• Energetic, outgoing, and excited about joining a growing company and increasing market share.
• High level of proven business and financial acumen.

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