Account Manager (Midwestern Region)

ALTIVIA; Kentucky; On-site; USD 95,000 - 125,000; Full time

Benefits offered by this job

Competitive compensation

Professional development and career成长

Job summary

ALTIVIA is seeking an experienced Account Manager to retain and expand key customer accounts across the Midwestern United States. You will drive revenue growth, manage margins, forecast demand, and lead cross-functional collaboration to meet customer needs.

The role requires a seasoned commercial professional with 8–10 years of experience in chemicals or related sectors, strong negotiation skills, and proven success in account management.

Qualifications

• 8–10 years of progressive sales, account management, or commercial experience in chemicals, petrochemicals, or industrial sectors.
• Strong track record of meeting or exceeding sales targets and growing profitability within accounts.
• Ability to negotiate pricing, contracts, and service commitments while balancing customer needs with company objectives.
• Excellent communication and relationship-building skills across internal functions and customers.
• Experience using CRM tools and maintaining accurate forecasts and pipelines.

Responsibilities

• Develop and execute strategic account plans to meet sales and margin targets.
• Build and maintain trusted relationships with key decision makers.
• Identify opportunities to grow volume, optimize product mix, and secure new business.
• Monitor market trends, customer demand signals, and competitor activity to inform decisions.
• Coordinate with operations, logistics, marketing, and product teams to meet commitments.
• Maintain accurate forecasts, call reports, and pipeline updates.

Skills

Strategic account planning

Relationship management

Negotiation

Forecasting

Cross-functional collaboration

Education

Bachelor’s degree in business

Tools

CRM software

MS Excel

Job description

Location:

Midwestern Region, United States

About ALTIVIA:

ALTIVIA is a leading North American supplier of specialty and commodity chemicals serving customers across multiple industrial markets. With a strong commitment to safety, reliability, and unrivaled customer experience, ALTIVIA is seeking an experienced Account Manager to grow and manage strategic customer relationships across the Midwestern United States.

Job Overview:

The Account Manager will be responsible for retaining and expanding key customer accounts across the Midwestern region, with accountability for revenue growth, margin performance, demand forecasting, customer satisfaction, and new business development. This role requires a seasoned commercial professional who can manage complex customer relationships, negotiate effectively, coordinate internally across functions, and travel as required to support customer and business needs.

Key Responsibilities:

• Account Strategy: Develop and execute strategic account plans that support sales targets, margin objectives, retention priorities, and new growth opportunities.
• Customer Relationship Management: Build and maintain trusted relationships with key decision makers while understanding customer needs, buying behavior, and service expectations.
• Commercial Growth: Identify and pursue opportunities to expand volume, improve product mix, secure new business, and strengthen customer profitability.
• Market Intelligence: Monitor industry trends, competitor activity, customer demand signals, and regional market conditions to inform commercial decisions.
• Internal Coordination: Partner with operations, customer service, logistics, technical, marketing, and product management teams to align customer commitments with business capabilities.
• Forecasting and Reporting: Maintain accurate forecasts, call reports, pipeline updates, market insights, and customer feedback to support business planning and leadership visibility.

Qualifications:

• Required Experience: 8-10 years of progressive sales, account management, or commercial experience, preferably within the chemical, petrochemical, industrial, or manufacturing sectors.
• Commercial Track Record: Demonstrated success meeting or exceeding sales targets, managing customer profitability, and developing growth opportunities within assigned accounts or territories.
• Negotiation and Business Acumen: Strong ability to negotiate pricing, contracts, supply expectations, and service commitments while balancing customer needs with company objectives.
• Relationship Leadership: Excellent interpersonal, communication, and follow-through skills with the ability to build credibility across customers and internal functions.
• Planning Discipline: Ability to develop account plans, manage a sales pipeline, maintain accurate forecasts, and use CRM or reporting tools to support business decisions.
• Preferred Industry Knowledge: Familiarity with chemical industry commercial practices, supply chains, pricing dynamics, distribution channels, or industrial customer requirements is strongly preferred.
• Education: Bachelor's degree in business, chemistry, engineering, supply chain, or a related field is preferred; equivalent relevant commercial experience will be considered.

Benefits:

ALTIVIA offers competitive compensation, benefits, and opportunities for professional development and advancement.