Account Manager (Mid-Atlantic)

Seibold GmbH; Atlantic (IA); Remote; USD 50,000 - 90,000; Full time

Job summary

Join a rapidly growing company that specializes in cybersecurity solutions as an Account Manager. In this dynamic role, you will work closely with an Account Executive to manage client accounts, drive sales, and ensure exceptional customer service. Your responsibilities will include responding to inquiries, developing product knowledge, and leveraging vendor relationships to deliver value. The ideal candidate will have a strong background in inside sales, excellent communication skills, and a commitment to detail. This is an exciting opportunity to grow your career in a supportive and collaborative environment with a focus on professional development and success.

Benefits

100% employer-paid medical premiums

100% employer-paid dental premiums

Flexible Time Off (FTO) program

Healthy mobile phone allowance

Home internet allowance

Eligibility for retirement plan

Remote workforce primarily

12 corporate holidays

Qualifications

• Proven success in Inside Sales with a focus on Cyber Security.
• Strong written and verbal communication skills are essential.

Responsibilities

• Serve as dedicated Account Manager, ensuring customer retention and growth.
• Manage open opportunities and assist in sales cycles with Account Executive.

Skills

Inside Sales

Cyber Security

Salesforce.com

Microsoft Office

Communication Skills

Multitasking

Attention to Detail

Education

Bachelor's Degree

Tools

Salesforce.com

Microsoft Office

Job description

GuidePoint Security provides trusted cybersecurity expertise, solutions and services that help organizations make better decisions and minimize risk. By taking a three-tiered, holistic approach for evaluating security posture and ecosystems, GuidePoint enables some of the nation’s top organizations, such as Fortune 500 companies and U.S. government agencies, to identify threats, optimize resources and integrate best-fit solutions that mitigate risk.

The ideal Account Manager (AM) works on a team with and for an Account Executive (AE), assisting them in sales lifecycle responsibilities and ensuring customer retention and growth.

Responsibilities:

• Serve as the dedicated Account Manager for a specified Account Executive, helping this individual maintain and grow their specific business within their accounts.
• Day to day responsibilities to include:
  • Respond to Customer inquiries in a timely fashion and move to resolution
  • Serve as a liaison between Customers, Vendors, and GuidePoint resources for this specified AE
  • Develop and retain Product and Industry knowledge, Vendor Resources, and GuidePoint Security Service offerings
  • Develop and maintain relationship with GuidePoint key Vendors and Account Executive’s Customers
  • Leverage Vendor resources and relationships to bring value to Customers
• Improve more frequent calls and higher touch for AE’s customer base
• Manage open opportunities in existing accounts with guidance from AE
• Identify whitespace opportunities with customers and vendors
• Represent GPS AE at customer meetings as needed
• With AE guidance, close renewal, upsell and net new sales cycles
• Proactive support for upcoming renewals, identifying upsell and proactive support for existing business
• Collaborate on promoting marketing communication to account base with targeted follow up
• Focus on driving and selling GPS Professional Services Engagements across targeted account base
• Assist AE in forecast management and internal strategic reporting
• If required should have ability to leverage salesforce.com to generate quotes, track open opportunities and renewal opportunities
• All other duties as assigned

Experience Requirements:

• Proven success in Inside Sales
• Cyber Security experience required
• Must have outstanding attention to detail and commitment to follow-through
• Ability to work well within a team
• Strong ability to multitask
• An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity
• Strong written and verbal communication skills. Ability to communicate clearly and concisely via email, phone, and written documents
• Ability to work flexible work schedule required
• Requires experience in Salesforce.com and Microsoft office
• Bachelor’s Degree is preferred

Why GuidePoint?

GuidePoint Security is a rapidly growing, profitable, privately-held value added reseller that focuses exclusively on Information Security. Since its inception in 2011, GuidePoint has grown to over 1000 employees, established strategic partnerships with leading security vendors, and serves as a trusted advisor to more than 4,200 customers.

Firmly-defined core values drive all aspects of the business, which have been paramount to the company’s success and establishment of an enjoyable workplace atmosphere. At GuidePoint, your colleagues are knowledgeable, skilled, and experienced and will seek to collaborate and provide mentorship and guidance at every opportunity.

This is a unique and rare opportunity to grow your career along with one of the fastest growing companies in the nation.

Some added perks….

• Remote workforce primarily (U.S. based only, some travel may be required for certain positions, working on-site may be required for Federal positions)
• 100% employer-paid medical premiums (employee only $0 deductible and HSA plans) along with 75% employer-paid family contributions
• 100% employer-paid dental premiums (employee only) along with 75% employer-paid family contributions
• 12 corporate holidays and a Flexible Time Off (FTO) program
• Healthy mobile phone and home internet allowance
• Eligibility for retirement plan after 2 months at open enrollment

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